Support Engineer, Cloud

Logicalis GmbH; Kuala Lumpur; On-site; MYR 78,000 - 100,000; Full time

Job summary

iZeno, part of Logicalis Asia Pacific, seeks a systems administrator to support enterprise infrastructure across cloud and on-prem environments.

You will work with virtualization, monitoring, and migration of workloads to cloud platforms, delivering scalable, highly available systems and services. Join a Great Place to Work certified team with growth opportunities.

Qualifications

• Bachelor’s degree or diploma in a relevant field.
• Hands-on Linux experience and troubleshooting skills.
• Relevant cloud certificates (AWS/Google Cloud) preferred.
• Good communication with clients and colleagues.

Responsibilities

• Provide system administration in a complex operating environment.
• Work with virtualization technology and cloud platforms.
• Monitor, audit, and troubleshoot systems for reliability.
• Design, deploy, and operate scalable, fault-tolerant systems.
• Assist in migrating on-prem workloads to cloud providers.
• Provide managed support to customers.

Skills

Cloud concepts

Linux administration

DevOps basics

Networking fundamentals

Education

Bachelor’s degree or Diploma in a relevant course

Tools

AWS

Google Cloud

Job description

About Us

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it. As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM. At iZeno, you'll belong to a high-performing team where collaboration is real and ideas are welcomed. You'll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis. And you'll thrive in an environment that invests in your development, your wellbeing, and your career. We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too. No challenge is too complex. No ambition too large. Join iZeno. Your challenges, our commitment.

Job Responsibilities

• Relevant experience as a systems administrator in a systems operation’s role
• Ability to work with virtualization technology
• Experience in monitoring and auditing systems
• Knowledge of networking concepts
• Migrating complex, multi-tier applications on Cloud Platforms
• Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
• Designing and deploying enterprise-wide scalable operations on Cloud Platforms
• Implementing cost-control strategies
• Capability to migrate on-premises workload to service providers
• Provide managed support to customers

Job Requirements

• Minimum Bachelor’s degree or Diploma in a relevant course
• Strong communication skills with ability to consult clients & colleagues
• Cloud-related certificates such as AWS or Google Cloud, or other technical qualifications is preferred
• Basic knowledge on DevOps
• Hands‑on experience with Linux environment, and experience in troubleshooting and configuring servers will be advantageous
• Good analytical and problem‑solving skills
• Work effectively in a fast‑paced implementation environment

Company Culture

At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it. As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM. At iZeno, you'll belong to a high-performing team where collaboration is real and ideas are welcomed. You'll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis. And you'll thrive in an environment that invests in your development, your wellbeing, and your career. We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too. No challenge is too complex. No ambition too large. Join iZeno. Your challenges, our commitment.