Supply Chain Analyst

Mondelez International Inc.; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Mondelez International in Selangor, Malaysia is seeking a motivated Supply Chain Analyst to join our Customer Service & Logistics team. Fresh graduates passionate about supply chain management will support end-to-end operations, drive service excellence, and enable data-driven decisions.

You will analyze KPIs, assist in logistics coordination, and collaborate with cross-functional teams to optimize inventory and processes in a fast-paced FMCG environment.

Qualifications

• Bachelor's degree required or final year students in related field.
• Internship or practical experience in supply chain, logistics, or FMCG is an advantage.
• Fresh graduates are welcome to apply.

Responsibilities

• Support the order-to-delivery process to ensure timely and accurate order fulfillment.
• Assist in coordinating inbound and outbound logistics activities including warehousing and distribution.
• Analyze supply chain KPIs and generate reports to identify trends and opportunities.
• Identify process improvements to enhance efficiency and reduce costs.
• Collaborate with Planning, Procurement, Sales, and Finance to ensure alignment.
• Monitor inventory levels and support stock optimization initiatives.
• Investigate and resolve disruptions, delivery issues, and customer complaints.
• Ensure logistics activities comply with company policies and regulatory requirements.

Skills

Data analysis

Excel

Power BI

ERP SAP

Communication

Multi-tasking

Education

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field

Tools

SAP ERP

Power BI

Job description

Selangor, Malaysia

Full time

R-177256

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

We are looking for a motivated and detail-oriented Supply Chain Analyst to join our Customer Service & Logistics team. This is an exciting opportunity for fresh graduates who are passionate about supply chain management and eager to kick-start their career in a fast-paced, global FMCG environment. The role will support end-to-end supply chain operations, focusing on driving service excellence, logistics efficiency, and data-driven decision-making.

Key Responsibilities

• Order Management & Customer Service: Support the order-to-delivery process, ensuring timely and accurate order fulfillment to meet customer expectations.

• Logistics Coordination: Assist in coordinating inbound and outbound logistics activities, including warehousing, transportation, and distribution operations.

• Data Analysis & Reporting: Analyze supply chain KPIs (e.g., On-Time In-Full [OTIF], fill rates, lead times, freight costs) and generate regular reports to identify trends, gaps, and improvement opportunities.

• Process Improvement: Identify and recommend process improvements to enhance supply chain efficiency, reduce costs, and improve customer service levels.

• Stakeholder Collaboration: Work cross-functionally with Planning, Procurement, Sales, and Finance teams to ensure alignment and seamless execution of supply chain activities.

• Inventory Management Support: Monitor inventory levels and support initiatives to optimize stock availability while minimizing waste and obsolescence.

• Issue Resolution: Investigate and resolve supply chain disruptions, delivery issues, and customer complaints in a timely manner.

• Compliance & Documentation: Ensure all logistics and supply chain activities comply with company policies, standard operating procedures, and regulatory requirements.

More about this role

Education:

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.

Experience:

• Fresh graduates are welcome to apply.
• Internship or practical experience in supply chain, logistics, or FMCG is an advantage.

Skills & Competencies:

• Strong analytical and problem-solving skills with a data-driven mindset.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data visualization); knowledge of Power BI or similar tools is a plus.
• Familiarity with ERP systems (e.g., SAP) is an advantage.
• Excellent communication and interpersonal skills with the ability to collaborate across functions.
• High attention to detail and ability to manage multiple priorities.
• Self-starter with a growth mindset and eagerness to learn.
• Ability to thrive in a fast-paced, dynamic environment.

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

• Regular
• Analytics & Modelling
• Analytics & Data Science

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.