Supplier Quality Assurance Engineer

Carsem; Ipoh; On-site; MYR 60,000 - 100,000; Full time

Job summary

Carsem Malaysia is seeking a Supplier Quality Engineer to lead supplier quality management, audits, and CAPA actions in line with IATF 16949 and ISO standards. You will monitor supplier performance, engage cross-functional teams, and drive continuous improvement in manufacturing processes.

The role requires 3–5 years in supplier quality roles, a engineering degree, and willingness to travel for audits and supplier development activities.

Qualifications

• Bachelor's degree in Engineering or related discipline; equivalent qualifications may be considered.
• 3–5 years of experience in Supplier Quality Assurance/Engineering or related roles.
• Experience in semiconductor/electronics/high-volume manufacturing is advantageous.
• Knowledge of supplier auditing, incoming quality control and CAPA process.

Responsibilities

• Monitor and manage supplier quality performance to meet requirements.
• Plan, conduct supplier audits and assess processes against standards.
• Investigate defects, determine root causes, and implement containment actions.
• Drive 8D, CAPA, and preventive actions with suppliers and internal teams.
• Collaborate with Quality, Engineering, Procurement, and Manufacturing for improvements.

Skills

Quality management

Analytical skills

Communication skills

Travel readiness

Education

Bachelor's Degree in Engineering or related

Tools

IATF 16949 knowledge

FMEA

CAPA

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Key Responsibilities

Supplier Quality Management

• Monitor and manage the quality performance of assigned suppliers to ensure compliance with agreed quality requirements and specifications.

• Review supplier quality performance, identify recurring issues, and drive improvement initiatives.

• Support supplier performance evaluation and rating activities.

• Develop and maintain effective working relationships with suppliers to ensure timely resolution of quality issues.

Supplier Audit & Assessment

• Plan, organize, and conduct supplier audits based on the annual audit schedule or when required due to quality concerns.

• Assess supplier manufacturing processes, quality systems, controls, and compliance against applicable requirements.

• Identify potential risks and gaps during supplier audits and follow up on corrective actions.

• Monitor and verify the effectiveness of corrective actions before formal closure.

Supplier Quality Issue & Complaint Management

• Investigate incoming material quality defects and supplier-related complaints.

• Work closely with internal teams to verify defects, identify root causes, and determine appropriate containment actions.

• Communicate quality issues and requirements clearly to suppliers.

• Follow up with suppliers on 8D, corrective and preventive actions (CAPA) and ensure timely closure.

• Escalate critical or recurring supplier quality issues where necessary.

Supplier Continuous Improvement

• Drive supplier improvement activities to reduce defects, improve process capability, and strengthen quality performance.

• Analyse supplier quality trends and identify opportunities for preventive action.

• Work with suppliers to implement sustainable corrective actions and prevent recurrence.

• Monitor key supplier quality indicators and provide regular performance updates to management.

New Supplier & New Part Qualification

• Support the qualification and approval of new suppliers and new parts.

• Review supplier quality documentation and ensure compliance with internal and customer requirements.

• Participate in supplier process evaluations and qualification activities.

• Work with cross-functional teams to ensure new suppliers and parts meet required quality and technical standards before production implementation.

Quality System & Compliance

• Ensure supplier quality activities are aligned with applicable quality management system requirements.

• Support compliance with IATF 16949, ISO 9001, ISO 14001, VDA, and other applicable customer or industry requirements.

• Maintain proper documentation and records relating to supplier audits, quality issues, corrective actions, and supplier performance.

• Represent customer quality requirements within internal functions and supplier engagements.

Cross-Functional Collaboration

• Work closely with Quality, Engineering, Procurement, Manufacturing, Planning, and other relevant functions to resolve supplier-related issues.

• Provide technical input during supplier selection, qualification, quality improvement, and problem-solving activities.

• Communicate supplier quality risks and improvement opportunities to relevant stakeholders.

Qualifications & Experience

Education

• Bachelor's Degree in Engineering, Quality Management, Manufacturing Engineering, Mechanical Engineering, Electrical & Electronic Engineering, Materials Engineering, or a related discipline.

• Equivalent technical qualifications with relevant supplier quality experience may also be considered.

• Preferably 3–5 years of experience in Supplier Quality Assurance, Supplier Quality Engineering, Quality Engineering, Manufacturing Quality, or a related role.

• Experience in semiconductor, electronics, automotive, EMS, or high-volume manufacturing would be an advantage.

• Experience in supplier auditing, incoming quality control, supplier development, and quality problem-solving is preferred.

Technical Skills & Competencies

• Working knowledge of IATF 16949, ISO 9001, ISO 14001 and/or VDA requirements.

• Strong knowledge of quality improvement and problem-solving tools, including (8D, FMEA, DOE, SPC, Root Cause Analysis, CAPA)

• Supplier auditing and assessment skills.

• Good understanding of manufacturing and quality processes.

• Knowledge of semiconductor manufacturing processes would be an advantage.

• Strong analytical and problem-solving capabilities.

• Good communication, presentation, negotiation, and interpersonal skills.

• Ability to work independently and manage multiple supplier quality issues simultaneously.

• Willingness to travel for supplier audits and quality improvement activities when required.

Authority & Accountability

• Authorized to stop non-conforming materials or parts from entering the manufacturing process where quality requirements are not met.

• Authorized to recommend or initiate supplier shipment holds where supplier products or processes are found to be non-conforming.

• Authorized to issue stop instructions in accordance with the company's quality procedures.

• Responsible for ensuring supplier corrective actions are implemented and effectively closed.

• Responsible for representing customer quality requirements in internal functions and supplier engagements.