Supervisor Outlet Operations

DKSH Group; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Famous Amos Malaysia Sdn Bhd in Kuala Lumpur is seeking a Supervisor Outlet Operations to oversee daily sales performance, ensure high customer service standards and manage stock and cash handling. The role requires the ability to work shifts, weekends and holidays, with a focus on teamwork and promotional activities.

The ideal candidate has 1 year of related experience, a relevant qualification, and demonstrates a proactive, customer‑centric attitude while adhering to company policies and

Qualifications

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)

Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Skills

Interpersonal skills

Fast learner

Teamwork

Education

SPM/Diploma in F&B or relevant qualification

Job description

Title: Supervisor Outlet Operations

Location: Kuala Lumpur, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 245691

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)