Outlet Operations Supervisor: Drive Sales & Service

DKSH Group; Ipoh; On-site; MYR 22,000 - 36,000; Full time

Job summary

Famous Amos Malaysia Sdn Bhd is seeking a Supervisor Outlet Operations in Ipoh, Malaysia. The role requires overseeing daily sales performance and supporting the executive to maximise business results, while ensuring high customer service standards and accurate cash handling.

The candidate should have at least 1 year of related experience, possess SPM or a Diploma in F&B, and be willing to work shifts, weekends and public holidays in a team environment.

Qualifications

• Minimum SPM or Diploma in F&B or related qualification.
• At least 1 year of working experience in the related field.
• Dynamic, self-motivated with excellent interpersonal skills and able to work independently.
• Willing to work shifts, public holidays and weekends.
• Malaysian citizen.

Responsibilities

• Be fully conversant with monthly/daily sales performance and assist the executive.
• Assist in maintaining high customer service standards and gift item production.
• Ensure stock and cash/credit card handling procedures are followed and discrepancies investigated.
• Ensure team members follow company rules and regulations.
• Assist in marketing and promotion activities.
• Perform any ad hoc duties as required by the immediate manager.

Skills

Interpersonal skills

Teamwork

Self-motivation

Independent work

Dynamic

Education

SPM/Diploma in F&B

Job description

Famous Amos Malaysia Sdn Bhd is seeking a Supervisor Outlet Operations in Ipoh, Malaysia. The role requires overseeing daily sales performance and supporting the executive to maximise business results, while ensuring high customer service standards and accurate cash handling.

The candidate should have at least 1 year of related experience, possess SPM or a Diploma in F&B, and be willing to work shifts, weekends and public holidays in a team environment.