Supervisor Outlet Operations

DKSH Group; Ipoh; On-site; MYR 22,000 - 36,000; Full time

Job summary

Famous Amos Malaysia Sdn Bhd is seeking a Supervisor Outlet Operations in Ipoh, Malaysia. The role requires overseeing daily sales performance and supporting the executive to maximise business results, while ensuring high customer service standards and accurate cash handling.

The candidate should have at least 1 year of related experience, possess SPM or a Diploma in F&B, and be willing to work shifts, weekends and public holidays in a team environment.

Qualifications

• Minimum SPM or Diploma in F&B or related qualification.
• At least 1 year of working experience in the related field.
• Dynamic, self-motivated with excellent interpersonal skills and able to work independently.
• Willing to work shifts, public holidays and weekends.
• Malaysian citizen.

Responsibilities

• Be fully conversant with monthly/daily sales performance and assist the executive.
• Assist in maintaining high customer service standards and gift item production.
• Ensure stock and cash/credit card handling procedures are followed and discrepancies investigated.
• Ensure team members follow company rules and regulations.
• Assist in marketing and promotion activities.
• Perform any ad hoc duties as required by the immediate manager.

Skills

Interpersonal skills

Teamwork

Self-motivation

Independent work

Dynamic

Education

SPM/Diploma in F&B

Job description

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Title: Supervisor Outlet Operations

Location:

Ipoh, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 245695

Description:

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.
• Able to work under Famous Amos Malaysia Sdn Bhd (subsidiary company)