Supervisor Outlet Operations

DKSH Group; Klang City; On-site; MYR 36,000 - 58,000; Full time

Job summary

DKSH Group in Klang, Malaysia is seeking a Supervisor Outlet Operations to oversee daily sales performance and frontline service standards. You will assist the executive in achieving maximum business results, ensure accurate stock and cash handling, and support promotional activities.

The role requires a candidate with at least SPM/Diploma in F&B and 1 year of related experience, with flexibility for shifts including holidays and weekends.

Qualifications

• Dynamic, self-motivated and fast learner with excellent interpersonal skills.
• Able to work independently as well as in a team.
• Willing to work shifts, public holidays and weekends.

Responsibilities

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Education

SPM / Diploma in F&B or relevant qualification

Job description

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Title: Supervisor Outlet Operations

Location: Klang, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 244699

Description: Internal Job Description

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.
• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.
• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.
• Ensure team members follow company rules & regulations.
• Assist in marketing & promotion activities.
• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.
• At least 1 year of working experience in the related field is required for this position.
• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.
• Applicant must be Malaysian citizen.