Supervisor- Genki Sushi (Sunway Velocity) Basic + Allowances Provided

Genki Sushi; Kuala Lumpur; On-site; MYR 54,000 - 80,000; Full time

Job summary

Genki Sushi in Kuala Lumpur, Malaysia is seeking a Supervisor to oversee both front-of-house and back-end operations, ensuring smooth service flow and quality execution. You will manage guest inquiries and ensure a stellar dining experience with accurate POS handling.

The role requires strong leadership, cash reconciliation at day-end, and training responsibilities to uphold food hygiene and service standards in a busy outlet.

Qualifications

• Experience supervising front-of-house and back-end operations.
• Ability to manage cash and reconcile at end of day.
• Strong training and instruction to crew.
• Knowledge of food hygiene and safety standards.

Responsibilities

• Monitor and manage FOH and backend operations to ensure smooth table turnovers and minimal wait times.
• Enforce peak-hour efficiency strategies with the management team.
• Oversee daily store cash collections and ensure POS tallies match physical counts.
• Conduct end-of-day cash reconciliations and audit safe drops.
• Track and distribute petty cash allocations for outlet needs.
• Direct and delegate daily checklists to supervisors, service crew and kitchen staff.
• Assist in organizing weekly staff rosters to manage labor costs during high-traffic intervals.
• Provide ongoing on-the-job training for new crew on food assembly, customer service, and hygiene standards.

Skills

FOH supervision

Team leadership

Cash handling

Staff training

POS accuracy

Customer service

Food hygiene

Tools

POS systems

Cash register

Job description

Supervisor- Genki Sushi (Sunway Velocity) Basic + Allowances Provided

Monitor and manage front-of-house (FOH) and backend operations to ensure smooth table turnovers and minimal wait times.

Maintain strict quality control over food preparation, presentation, and delivery via the Kousoku (express train) system.

Handle guest inquiries, feedback, and complaints professionally to ensure a stellar dining experience.

Enforce peak-hour efficiency strategies alongside the management team.

Oversee daily store cash collections and ensure point-of-sale (POS) systems match physical tallies.

Conduct precise end-of-day cash reconciliations and audit safe drops.

Track and distribute petty cash allocations for immediate outlet operational needs.

Direct and delegate daily checklists to supervisors, service crew, and kitchen staff during shifts.

Assist in organizing and adjusting the weekly staff roster to manage labor costs efficiently during high-traffic intervals.

Deliver continuous on-the-job training for new crew members regarding food assembly, customer service, and food hygiene standards.