Student Services & Visa Operations Lead

Taylor's Education Group Sdn Bhd; Putrajaya; On-site; MYR 45,000 - 74,000; Full time

Job summary

Taylor's Education Group Sdn Bhd is seeking a Student Services Executive in Putrajaya to manage visa administration, trip coordination, and school transport monitoring. The role emphasizes accurate documentation, timely delivery, and front-line customer service to ensure a high-quality user experience.

Qualifications include at least 2 years in education, administrative operations, or customer service, plus MOE/immigration process knowledge and bilingual English/Bahasa Malaysia capabilities.

Qualifications

• Bilingual proficiency in English & Bahasa Malaysia; Mandarin is an advantage.
• MOE & Immigration Portal / Process Knowledge
• Data Administration & Database Tracking
• Travel Logistics & Insurance Coordination
• Microsoft Office literacy (Excel, Word)

Responsibilities

• Visa administration: advising parents on documents and submitting applications.
• Plan and track local and international student trips and excursions.
• Monitor and coordinate school transport; liaise with vendors and staff.
• Provide front-desk and student services coverage as needed; deliver stakeholder service.
• Assist with program logistics and compliance in daily operations.

Tools

Microsoft Office

Job description

Taylor's Education Group Sdn Bhd is seeking a Student Services Executive in Putrajaya to manage visa administration, trip coordination, and school transport monitoring. The role emphasizes accurate documentation, timely delivery, and front-line customer service to ensure a high-quality user experience.

Qualifications include at least 2 years in education, administrative operations, or customer service, plus MOE/immigration process knowledge and bilingual English/Bahasa Malaysia capabilities.