Student Services & Recruitment Specialist

Asia Pacific University College of Technology & Innovation; Kuala Lumpur; On-site; MYR 33,000 - 58,000; Full time

Job summary

Asia Pacific University College of Technology & Innovation in Kuala Lumpur invites applications for an Administrative Executive in Student Services & Marketing (SSM). The role delivers administrative and operational support across student administration, recruitment events, documentation and records management, and student-facing services.

You will work closely with counsellors and departments to ensure smooth delivery of services, handle registrations, open days, and education fairs, manage

Qualifications

• Diploma or Degree in Business Administration, Management, Education, Marketing or a related discipline.
• Minimum 2 years of relevant working experience in administration, student services, admissions, student recruitment, marketing, customer service or a related field.
• Fresh graduates with relevant internship or practical experience may also be considered.
• Experience in student recruitment, admissions, international student services, education marketing, visa processing or education fairs will be an added advantage.
• Strong administrative and organisational skills, with good attention to detail.
• Good communication and interpersonal skills, with the ability to interact confidently and professionally with students, parents and other stakeholders.
• Proactive, positive, friendly and customer-oriented, with a willingness to support students and colleagues.
• Proficient in Microsoft Office applications and able to learn and use relevant administrative systems.
• Able to work independently and as part of a team, manage multiple priorities and meet deadlines.
• Able to work effectively under pressure, particularly during peak recruitment, intake and student registration periods.
• Willing to participate in weekend and public holiday activities when required.

Responsibilities

• Perform day-to-day administrative duties related to Student Services and provide support to counsellors and other team members.
• Support student recruitment and admissions activities, including recruitment events, education fairs, open days and other university recruitment initiatives.
• Assist with student registration, arrival procedures and other student-related administrative processes.
• Prepare, verify and maintain student records, files and supporting documents, ensuring accuracy, completeness and timely processing in accordance with relevant requirements in timely manner.
• Undertake counter duty as scheduled, attending to students’ enquiries and providing assistance on general administrative matters, including invoices, bank letters and other student-related requests.
• Ensure student documents and records are properly maintained in accordance with audit and compliance requirements, and assist with internal and external audit activities in a timely manner.
• Support and participate in graduation ceremonies, open days, student recruitment events and other university activities as required.
• Liaise with relevant departments to facilitate the smooth and timely completion of student and recruitment-related matters.
• Maintain confidentiality and exercise discretion when handling student information and records.
• Perform additional tasks and responsibilities as required by the Department or management.

Skills

Administration

Communication

Organizational skills

Customer service

Teamwork

Education

Diploma or Degree in Business Administration/Management/Education/Marketing or related

Tools

Microsoft Office

Job description

Asia Pacific University College of Technology & Innovation in Kuala Lumpur invites applications for an Administrative Executive in Student Services & Marketing (SSM). The role delivers administrative and operational support across student administration, recruitment events, documentation and records management, and student-facing services.

You will work closely with counsellors and departments to ensure smooth delivery of services, handle registrations, open days, and education fairs, manage