Student Life Officer

Quest International University; Ipoh; On-site; MYR 33,000 - 60,000; Full time

Job summary

Quest International University – Ipoh, Perak is seeking a proactive administrator to oversee hostel operations, welfare, and incident handling for resident students. You will manage room allocations, check-ins/check-outs, and essential documentation while enforcing safety and disciplinary standards.

You will liaise with university departments and vendors, coordinate student activities, arrange transportation and medical support, and handle insurance and requisitions, ensuring confidential,

Qualifications

• Bachelor's degree in a related field.
• Knowledge of hostel administration, student welfare, and university policies.
• Strong organisational, administrative, and record management skills.

Responsibilities

• Oversee room allocations, check-ins/outs, unit preparations, and admin documentation.
• Enforce hostel rules to maintain a safe, clean living environment for female residents.
• Main contact for resident inquiries, complaints, maintenance requests, and emergencies.
• Liaise with university departments and vendors to support student activities and emergencies.
• Oversee the student bus application system and coordinate transit/ICT requirements.
• Assist hostel students with medical needs, transport, clinic visits, and insurance claims.
• Manage student insurance coverage and process status updates (graduates, deferrals, withdrawals).
• Process PRF/JRF/MRF requisitions and coordinate with vendors/bookstore.
• Guide students to university resources and assist divisions in contacting students.

Skills

Hostel administration

Student welfare

Record management

Communication

Confidentiality

Independent work

Education

Bachelor's degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Quest International University – Ipoh, Perak

Daily Operations & Logistics: Oversee room allocations, check-ins/check-outs, unit preparations, and routine administrative documentation.

Resident Welfare & Discipline: Enforce hostel rules to maintain a safe, clean, and conducive living environment for female residents.

Student Support & Incident Handling: Act as the main point of contact for resident inquiries, complaints, maintenance requests, and emergencies.

Coordination & Engagement: Liaise with university departments and vendors, while supporting student activities and emergency responses.

Other Responsibilities:

Transportation Management: Oversee the student bus application system, address transit complaints, and coordinate maintenance and ICT requirements with relevant divisions.

Medical & Hospital Support: Assist hostel students with medical needs, including arranging transport, accompanying them to clinic or hospital visits, and processing medical insurance claims.

Insurance Administration: Manage student insurance coverage by handling new activations, processing status updates (graduations, deferrals, withdrawals), and resolving insurance-related queries.

Departmental Requisitions & Logistics: Process Purchase (PRF), Job (JRF), and Material (MRF) Requisition Forms for the SLD department, ensuring accurate submission, tracking, and vendor/bookstore coordination.

Student Liaison & Support Services: Guide students toward university resources (counseling, academic mentoring, administration) and assist university divisions, such as Academics, in contacting students.

Job Requirements:

• A minimum of Bachelor's Degree of related fields.
• Knowledge of hostel administration, student welfare, and university policies.
• Strong organisational administrative, and record management skills.
• Good communication, and interpersonalskills with students and stakeholders.
• Ability to handle student discipline, conflict resolution, and emergency situations.
• Ability to work independently, maintain confidentiality, and work flexible hours when required.