Student Affairs Officer

SDCKL SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 48,000; Full time

Job summary

SDCKL SDN. BHD. is seeking a diligent student affairs administrator in Malaysia to support academic and non-academic matters. You will handle enquiries, complaints, and feedback with professionalism and coordinate orientation, events, and extracurricular activities for students.

The role requires strong communication, organizational, and problem-solving skills, plus the ability to manage confidential information and work independently or in a team.

Qualifications

• Diploma or bachelor's degree in Business Administration, Education, Human Resources, or related field.
• Good communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Office applications.
• Strong organisational and administrative skills.
• Able to handle confidential student information responsibly.
• Patient, approachable, proactive, and able to work independently and in a team.

Responsibilities

• Manage student affairs and provide support to students regarding academic and non-academic matters
• Handle student enquiries, complaints, and feedback professionally
• Coordinate student orientation programmes, activities, events, and extracurricular activities
• Assist with student registration, attendance monitoring, and maintenance of student records
• Monitor student discipline, conduct, and compliance with college rules and regulations
• Liaise with academic departments, lecturers, parents, and relevant stakeholders regarding student matters
• Support student welfare initiatives and provide guidance on student-related concerns
• Maintain accurate documentation, reports, and records related to student affairs
• Assist in organising student engagement programmes, workshops, and college events
• Support international student matters and coordinate with relevant departments when necessary

Skills

Communication skills

Interpersonal skills

Problem solving

Education

Diploma or Bachelor's degree in Business Administration, Education, Human Resources, or related field

Tools

Microsoft Office

Job description

Manage student affairs and provide support to students regarding academic and non-academic matters. Handle student enquiries, complaints, and feedback professionally. Coordinate student orientation programmes, activities, events, and extracurricular activities.

Key responsibilities

• Manage student affairs and provide support to students regarding academic and non-academic matters
• Handle student enquiries, complaints, and feedback professionally
• Coordinate student orientation programmes, activities, events, and extracurricular activities
• Assist with student registration, attendance monitoring, and maintenance of student records
• Monitor student discipline, conduct, and compliance with college rules and regulations
• Liaise with academic departments, lecturers, parents, and relevant stakeholders regarding student matters
• Support student welfare initiatives and provide guidance on student-related concerns
• Maintain accurate documentation, reports, and records related to student affairs
• Assist in organising student engagement programmes, workshops, and college events
• Support international student matters and coordinate with relevant departments when necessary

About you

• Diploma or bachelor's degree in Business Administration, Education, Human Resources, or a related field
• Good communication, interpersonal, and problem-solving skills
• Proficient in Microsoft Office applications
• Strong organisational and administrative skills
• Able to handle confidential student information responsibly
• Patient, approachable, proactive, and able to work independently and in a team