Student Advisor (Arabic Speaker)

ELS Language Centres (ELSI Sdn Bhd); Petaling Jaya; On-site; MYR 39,000 - 56,000; Full time

Job summary

ELS Language Centres (ELSI Sdn Bhd) seeks a Student Advisor at our Damansara Perdana HQ to drive student recruitment and new business opportunities. You will engage with potential customers, schedule sales appointments, and aim to meet monthly targets with effective presentations.

Maintain strong client relationships, manage CRM data (HubSpot), and provide regular progress reports to the Sales & Marketing Manager.

Qualifications

• Professional Sales Qualification or University Degree in Sales & Marketing.
• At least 1 to 2 years of sales experience. Recent experience in the Education Sector would be an added advantage.
• Proficient in English and Arabic (spoken and written) as the role involves daily interaction with Arabic-speaking clients in an English-speaking work environment.
• Proficient in Microsoft Office Suite.
• Exceptional verbal and written communication skills, with the ability to deliver engaging presentations.
• Proficiency in CRM software, preferably HubSpot, is an advantage.
• Resilient and able to handle rejection
• Strong negotiation and persuasion skills to effectively close deals.
• Adaptability to implement new sales methods and strategies.
• Creative problem-solving abilities to address customer needs and concerns.
• Result-oriented with a positive outlook and a commitment to delivering high-quality service before and after each sale.

Responsibilities

• Build and maintain strong customer relationships, ensuring a seamless sales process.
• Consistently achieve or exceed monthly sales targets.
• Prepare and deliver compelling presentations to potential customers.
• Provide regular reports on your sales activities and progress to the Sales & Marketing Manager.
• Maintain in-depth knowledge of our products and services to effectively address customer enquiries.
• Perform essential sales administrative tasks, including accurate data entry in the Sales CRM and efficient lead management.
• Demonstrate exceptional time management and prioritisation skills to meet deadlines and close sales promptly.
• Actively participate in training sessions for skills enhancement and professional development.

Skills

Sales experience

Communication

Negotiation

Time management

Presentation skills

Relationship building

Problem solving

English & Arabic

Education

Sales & Marketing degree

Tools

HubSpot CRM

Microsoft Office

Job description

As a Student Advisor, you will play a pivotal role in student recruitment and identifying new business opportunities. Reporting to the Assistant Manager, Enrolment & Admissions, your primary goal is to meet the monthly sales targets by effectively engaging with potential customers, conducting sales appointments and securing contracts.

1) Job Description of a Student Advisor:

Build and maintain strong customer relationships, ensuring a seamless sales process.

Consistently achieve or exceed monthly sales targets.

Prepare and deliver compelling presentations to potential customers.

Provide regular reports on your sales activities and progress to the Sales & Marketing Manager.

Maintain in-depth knowledge of our products and services to effectively address customer enquiries.

Perform essential sales administrative tasks, including accurate data entry in the Sales CRM and efficient lead management.

Demonstrate exceptional time management and prioritisation skills to meet deadlines and close sales promptly.

Actively participate in training sessions for skills enhancement and professional development.

2) Qualifications:

Professional Sales Qualification or University Degree in Sales & Marketing.

At least 1 to 2 years of sales experience. Recent experience in the Education Sector would be an added advantage.

Proficient in English and Arabic (spoken and written) as the role involves daily interaction with Arabic-speaking clients in an English-speaking work environment.

Proficient in Microsoft Office Suite.

Exceptional verbal and written communication skills, with the ability to deliver engaging presentations.

Proficiency in CRM software, preferably HubSpot, is an advantage.

Resilient and able to handle rejection

Strong negotiation and persuasion skills to effectively close deals.

Adaptability to implement new sales methods and strategies.

Creative problem-solving abilities to address customer needs and concerns.

Result-oriented with a positive outlook and a commitment to delivering high-quality service before and after each sale.

3) Working Conditions:

Based at ELS centres HQ office at Damansara Perdana supporting central Sales office operations. It does not have a working from home option. This position has an immediate opening.

Some local travel may be required.

Your application will include the following questions:

• Do you have experience in a sales role?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Student Adviser?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• Do you have customer service experience?

Education, Training & Professional Development 51-100 employees

ELS Language Centres: Where Language Proficiency Meets Success

With a rich history of over 30 years in Malaysia, ELS Language Centres has been a pioneer in shaping futures through language education. Our commitment to delivering exceptional English language training has empowered over 100,000 graduates to excel in their tertiary studies and careers. Backed by ELS USA, boasting over 60 years of English language expertise, our legacy stands strong both locally and internationally. Our Certified Intensive English Programme (CIEP) has welcomed students from 50+ countries, enhancing their English proficiency and global outlook.

Endorsed by NEAS and MOHE:

Our commitment to quality is endorsed by the National ELT Accreditation Scheme (NEAS) and recognised by the Malaysian Ministry of Higher Education (MOHE) as a standard of English language proficiency for university admissions. These accreditations reflect our dedication to delivering top-notch language education.

Globally Recognised:

Our reputation shines globally – more than 650 universities and colleges worldwide acknowledge ELS Advanced Level Proficiency. This recognition offers an alternative to TOEFL/IELTS for program entry. In Malaysia, esteemed institutions like Universiti Putra Malaysia (UPM) and Universiti Teknologi Malaysia (UTM) have established ELS centres on-campus for the convenience of their students.

A Team That Empowers:

At ELS, our student-focused team drives results and provides exceptional service. Join our dynamic workforce to embark on a rewarding journey. Be part of a community that thrives on quality education and unique learning experiences.

When you're ready to build your career with ELS, explore our available positions. Together, let's shape brighter futures through academic and career success with English language proficiency.

Learn more: www.els.edu.my

ELS Language Centres: Where Language Proficiency Meets Success

With a rich history of over 30 years in Malaysia, ELS Language Centres has been a pioneer in shaping futures through language education. Our commitment to delivering exceptional English language training has empowered over 100,000 graduates to excel in their tertiary studies and careers. Backed by ELS USA, boasting over 60 years of English language expertise, our legacy stands strong both locally and internationally. Our Certified Intensive English Programme (CIEP) has welcomed students from 50+ countries, enhancing their English proficiency and global outlook.

Endorsed by NEAS and MOHE:

Our commitment to quality is endorsed by the National ELT Accreditation Scheme (NEAS) and recognised by the Malaysian Ministry of Higher Education (MOHE) as a standard of English language proficiency for university admissions. These accreditations reflect our dedication to delivering top-notch language education.

Globally Recognised:

Our reputation shines globally – more than 650 universities and colleges worldwide acknowledge ELS Advanced Level Proficiency. This recognition offers an alternative to TOEFL/IELTS for program entry. In Malaysia, esteemed institutions like Universiti Putra Malaysia (UPM) and Universiti Teknologi Malaysia (UTM) have established ELS centres on-campus for the convenience of their students.

A Team That Empowers:

At ELS, our student-focused team drives results and provides exceptional service. Join our dynamic workforce to embark on a rewarding journey. Be part of a community that thrives on quality education and unique learning experiences.

When you're ready to build your career with ELS, explore our available positions. Together, let's shape brighter futures through academic and career success with English language proficiency.