Strategic VCC Transitions Lead

PSA Prudential Services Asia Sdn Bhd (Malaysia); Kuala Lumpur; On-site; MYR 180,000 - 360,000; Full time

Job summary

Prudential plc is seeking a senior VCC Transition Lead in Malaysia to orchestrate end-to-end transitions of processes, services, and projects from LBU or Center to the VCC. You will design transition plans, guide resource onboarding, and manage cross-functional change with minimal disruption.

Qualifications include a Bachelor’s degree in business/IT and professional certifications (PMP/PRINCE2/ITIL). The role requires stakeholder leadership, risk mitigation, and continuous improvement to ensure

Qualifications

• Experience in program/project management, change management, or process transition roles.

Responsibilities

• Develop, implement, and oversee transition plans aligning with VCC objectives.
• Engage senior leadership and key stakeholders across functions.
• Identify risks and implement mitigation for smooth transitions.
• Monitor outcomes and report status to executives.
• Create and maintain transition playbooks and templates.

Skills

Program management

Change management

Stakeholder management

Leadership

Communication

Education

Bachelor’s degree in business/management/IT or related field

PMP

PRINCE2

ITIL

Tools

Project management tools

Job description

Prudential plc is seeking a senior VCC Transition Lead in Malaysia to orchestrate end-to-end transitions of processes, services, and projects from LBU or Center to the VCC. You will design transition plans, guide resource onboarding, and manage cross-functional change with minimal disruption.

Qualifications include a Bachelor’s degree in business/IT and professional certifications (PMP/PRINCE2/ITIL). The role requires stakeholder leadership, risk mitigation, and continuous improvement to ensure