Strategic Sales & Events Coordinator

Sheraton Hotels & Resorts; Johor Bahru; On-site; MYR 27,000 - 47,000; Full time

Job summary

Sheraton Hotels & Resorts in Johor Bahru is hiring for a Full-Time Sales & Marketing support role. You will perform general office duties, prepare sales documents, and promote the brand image while serving as the main contact for clients by phone and email.

Responsibilities include handling proposals, contracts, banquet orders, and information packaging, using sales software, and maintaining guest relations and brand standards. Join a global hospitality leader and be part of a busy sales team.

Qualifications

• Education: High school diploma or GED (or equivalent).
• Related Work Experience: At least 1 year of related work experience.

Responsibilities

• Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Enter, retrieve, reconcile, and verify information in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Education

High school diploma or GED

Job description

Sheraton Hotels & Resorts in Johor Bahru is hiring for a Full-Time Sales & Marketing support role. You will perform general office duties, prepare sales documents, and promote the brand image while serving as the main contact for clients by phone and email.

Responsibilities include handling proposals, contracts, banquet orders, and information packaging, using sales software, and maintaining guest relations and brand standards. Join a global hospitality leader and be part of a busy sales team.