Strategic Product Data & Analytics Lead

DKSH Management Ltd.; Kuala Lumpur; Vor Ort; MYR 180.000 - 240.000; Vollzeit

Zusammenfassung

DKSH Management Ltd. in Kuala Lumpur invites an experienced Product Data and Analytics Manager to own data across the Group Digital Product portfolio, including CRM, eCommerce/B2B and Digital Services.

You will set standards, forecast capabilities, and empower leaders to track performance and plan with confidence. You will lead the portfolio dashboard, standardize metrics across platforms, collaborate with Product Owners and Engineering, and drive governance and automation to deliver actionable

Qualifikationen

• Bachelor's degree is required in a related field.
• 7–10 years in data/analytics/BI roles with product/platform exposure.
• Experience translating data findings into operational or cost optimization recommendations.
• Ability to read data models, review queries or forecasts, and assess approaches from vendors/engineering.
• Familiarity with data architecture, pipelines, and instrumentation for measurement and performance tracking.
• Experience with BI/dashboarding tools (Power BI/Tableau/Looker) and forecasting models.
• Experience directing contractors/analysts/engineering resources to deliver high-quality work.
• Ability to assess impact, trade-offs, and scalability when defining data standards across platforms.
• Experience in Agile environments and cross-functional collaboration.
• Ability to interpret product performance indicators to inform action.
• Strong stakeholder management and influence across teams.

Aufgaben

• Act as the main point of contact for the function's data and reporting needs, including ad hoc and monthly requests and a self-serve portfolio dashboard for leadership and Product Owners.
• Own the metrics taxonomy across the portfolio and standardize definitions, measurements, and reporting.
• Build and maintain the always-on portfolio dashboard combining historical performance and current platform health.
• Develop predictive and forecasting capability for proactive issue management by Product Owners and leadership.
• Identify optimization opportunities from data patterns and implement approved recommendations for business impact.
• Own data governance and quality standards for the portfolio and validate numbers against source systems.
• Collaborate with Product Owners across CRM, eCommerce/B2B, and Digital Services to ensure consistent metric instrumentation.
• Report portfolio performance to senior leadership focusing on business outcomes rather than activity.
• Partner with Engineering on data architecture and pipelines for a unified customer view across platforms.
• Direct contractors/analysts/engineering resources on technical build work and review outputs for accuracy.
• Identify and drive opportunities to reduce manual reporting and automate recurring reports.

Kenntnisse

Data analytics

Stakeholder management

Cross-functional collaboration

Agile environments

Ausbildung

Bachelor's degree in related field

Tools

Power BI

Tableau

Looker

Jobbeschreibung

DKSH Management Ltd. in Kuala Lumpur invites an experienced Product Data and Analytics Manager to own data across the Group Digital Product portfolio, including CRM, eCommerce/B2B and Digital Services.

You will set standards, forecast capabilities, and empower leaders to track performance and plan with confidence. You will lead the portfolio dashboard, standardize metrics across platforms, collaborate with Product Owners and Engineering, and drive governance and automation to deliver actionable