Strategic Operations Manager - Multi-Location Restaurants

Private Advertiser; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Private Advertiser in Malaysia seeks an experienced Restaurant General Manager to lead growth and profitability across the chain, overseeing operations at multiple locations and collaborating with senior leadership.

You will ensure quality, training, budgeting, and compliance with food safety while expanding presence in Malaysia, including Japanese cuisine focus and customer experience initiatives.

Qualifications

• Bachelor’s degree in business management, hospitality, or related field.
• Proven restaurant management experience with leadership roles.
• Strong knowledge of Japanese cuisine and culture.
• Excellent communication and problem-solving skills.
• Knowledge of Malaysian restaurant regulations and market trends.
• Financial acumen and budget management skills.

Responsibilities

• Oversee day-to-day operations of multiple restaurant locations in Malaysia.
• Maintain high standards of food quality, service, and cleanliness.
• Collaborate with senior management to set long-term goals.
• Monitor budgets, expenses, and financial performance.
• Recruit, train, and develop restaurant managers and staff.
• Ensure compliance with food safety and health regulations.
• Collaborate with marketing to drive promotions and growth.
• Identify expansion opportunities and conduct feasibility studies.
• Develop contingency plans for crises.

Skills

Leadership

Strategic planning

Budget management

Communication

Education

Bachelor's degree in business management, hospitality, or related field

Job description

Private Advertiser in Malaysia seeks an experienced Restaurant General Manager to lead growth and profitability across the chain, overseeing operations at multiple locations and collaborating with senior leadership.

You will ensure quality, training, budgeting, and compliance with food safety while expanding presence in Malaysia, including Japanese cuisine focus and customer experience initiatives.