Strategic Multi-Unit Restaurant Ops Leader

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking an experienced General Manager to lead the growth and profitability of its restaurant chain in Malaysia. You will oversee multiple locations, ensure top food quality and service, manage budgets, and drive customer satisfaction.

The role requires strong leadership, budgeting, and market awareness, with a focus on maintaining Japanese cuisine authenticity and regulatory compliance across outlets.

Qualifications

• Bachelor's degree in business management, hospitality, or related field.
• Proven restaurant management experience with leadership roles.
• Strong understanding of Japanese cuisine and culture.
• Excellent communication, leadership, and problem-solving skills.
• Knowledge of Malaysian restaurant industry regulations and market trends.
• Financial acumen and budget management skills.

Responsibilities

• Develop and execute strategic plans to achieve growth and profitability targets.
• Oversee day-to-day operations of multiple restaurant locations in Malaysia.
• Recruit, train, and develop restaurant managers and staff for high service standards.
• Ensure Japanese cuisine quality and adherence to authentic standards.
• Establish strong customer relations and handle feedback and inquiries.
• Ensure compliance with local health, safety, and licensing regulations.
• Assist in budgeting, forecasting, and financial performance monitoring.
• Collaborate with marketing teams to drive promotions and increase sales.
• Identify opportunities for new locations and assist expansion in Malaysia.
• Develop contingency plans for crisis situations.

Skills

Leadership

Communication

Problem-solving

Budget management

Market knowledge

Education

Bachelor's degree in business management, hospitality, or a related field

Job description

Jora Malaysia is seeking an experienced General Manager to lead the growth and profitability of its restaurant chain in Malaysia. You will oversee multiple locations, ensure top food quality and service, manage budgets, and drive customer satisfaction.

The role requires strong leadership, budgeting, and market awareness, with a focus on maintaining Japanese cuisine authenticity and regulatory compliance across outlets.