Strategic Operations Manager

AirAsia; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

AirAsia Berhad, via Ikhlas.com platform, seeks a Senior FP&A professional to drive strategic planning, financial analysis, and business performance initiatives. You will partner with senior leadership and cross-functional teams to deliver data-driven insights and support key business decisions.

Responsibilities include leading budgeting, forecasting, developing financial models, monitoring KPIs, and translating financial data into actionable recommendations.

Qualifications

• Bachelor’s degree in finance, accounting, business, economics, or related field.
• 5+ years in FP&A, strategy, or related field.
• Strong financial modelling, analytical and planning skills.
• Strong commercial acumen with understanding of business drivers.
• Excellent problem-solving and strategic thinking.
• Strong stakeholder management and communication, incl. presenting to senior leadership.
• Proficiency in Excel/Google Sheets and financial modelling tools.
• Experience in digital, technology, e-commerce, travel, marketplace, or startup environments is an advantage.

Responsibilities

• Develop and execute strategic initiatives aligned with Ikhlas.com’s business goals and growth plans.
• Lead financial planning, budgeting, forecasting, and business performance analysis.
• Monitor revenue, costs, profitability, and key financial KPIs, providing insights and recommendations to management.
• Develop financial models and business cases to evaluate new initiatives, investments, partnerships, and growth opportunities.
• Conduct market, competitor, and business analysis to identify opportunities, risks, and potential areas for expansion.
• Partner with leadership to evaluate business performance and translate financial data into actionable strategic recommendations.
• Support annual business planning, including revenue targets, cost planning, resource allocation, and financial projections.
• Identify opportunities to improve profitability, optimize costs, and strengthen overall business sustainability.
• Prepare management reports, financial analysis, dashboards, and presentations for senior leadership.
• Work closely with Finance, Commercial, Product, Technology, Marketing, and other teams to ensure strategic initiatives are aligned with financial and business objectives.
• Track and evaluate the financial and commercial impact of key strategic initiatives and projects.
• Support ad-hoc strategic projects, investment analysis, and business decisions as required.

Skills

Financial modelling

Analytical skills

Business planning

Commercial acumen

Problem-solving

Strategic thinking

Excel/Google Sheets

Stakeholder management

Education

Bachelor’s degree in Finance/Accounting/Business/Economics/Management

Tools

Financial modelling tools

Job description

Job Description Job Summary Responsible for driving strategic planning, financial analysis, and business performance initiatives for Ikhlas.com. This role partners closely with senior leadership and cross-functional teams to provide data-driven insights, identify growth opportunities, optimize financial performance, and support key business decisions.

Key Responsibilities

• Develop and execute strategic initiatives aligned with Ikhlas.com’s business goals and growth plans.
• Lead financial planning, budgeting, forecasting, and business performance analysis.
• Monitor revenue, costs, profitability, and key financial KPIs, providing insights and recommendations to management.
• Develop financial models and business cases to evaluate new initiatives, investments, partnerships, and growth opportunities.
• Conduct market, competitor, and business analysis to identify opportunities, risks, and potential areas for expansion.
• Partner with leadership to evaluate business performance and translate financial data into actionable strategic recommendations.
• Support annual business planning, including revenue targets, cost planning, resource allocation, and financial projections.
• Identify opportunities to improve profitability, optimize costs, and strengthen overall business sustainability.
• Prepare management reports, financial analysis, dashboards, and presentations for senior leadership.
• Work closely with Finance, Commercial, Product, Technology, Marketing, and other teams to ensure strategic initiatives are aligned with financial and business objectives.
• Track and evaluate the financial and commercial impact of key strategic initiatives and projects.
• Support ad-hoc strategic projects, investment analysis, and business decisions as required.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Management, or a related field.
• 5+ years of experience in strategy, financial planning & analysis (FP&A), business finance, investment, consulting, or a related field.
• Strong financial modelling, analytical, and business planning skills.
• Strong commercial acumen with the ability to understand both financial and business drivers.
• Excellent problem-solving and strategic thinking skills.
• Strong stakeholder management and communication skills, including the ability to present insights to senior leadership.
• Proficiency in Excel/Google Sheets and financial modelling tools.
• Experience in digital, technology, e-commerce, travel, marketplace, or startup environments is an advantage.
• Experience in digital, technology, e-commerce, travel, or marketplace businesses is an advantage.

AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly".