Strategic Hotel Partnerships Lead

CONVERGENT; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

CONVERGENT is seeking a Hotel Sales/Account Manager in Kuala Lumpur to acquire new hotel partners and manage existing relationships. You will review and optimize commercial terms, price competitiveness, and room inventory to maximize bookings and margin.

The role requires strong interpersonal skills, English fluency, and experience in sales or revenue management within hospitality. Mandarin is a plus, and the incumbent will support campaigns and partner workshops.

Qualifications

• Strong interpersonal and communication abilities.
• Ability to research, prepare and present proposals to hotel partners.
• Proven track record in acquiring and maintaining long-term partnerships.
• Fluent English required; Mandarin skills are a plus.

Responsibilities

• Acquire new hotel partners and manage assigned hotel accounts.
• Monitor price competitiveness and room inventory availability.
• Support related departments on customer bookings.
• Meet SLA and KPI targets for the hotel department.
• Review hotel performance and improve business with partners.
• Keep hotel contents accurate to reflect facilities and information.
• Participate in campaigns and tactical promotions.
• Conduct presentations/workshops to strengthen relationships.

Skills

Interpersonal skills

Stakeholder influence

Proposal communication

Customer relationships

English proficiency

Education

Bachelor’s degree

Equivalent experience

Job description

CONVERGENT is seeking a Hotel Sales/Account Manager in Kuala Lumpur to acquire new hotel partners and manage existing relationships. You will review and optimize commercial terms, price competitiveness, and room inventory to maximize bookings and margin.

The role requires strong interpersonal skills, English fluency, and experience in sales or revenue management within hospitality. Mandarin is a plus, and the incumbent will support campaigns and partner workshops.