Strategic Collections Executive - SAP & Cross-Team Lead

Singtel; Kuala Lumpur; Vor Ort; Confidential; Vollzeit

Zusammenfassung

Singtel KL Shared Services Centre seeks a Collection Executive to manage customer accounts, drive timely payments and sustain strong relationships. You will engage with customers, resolve billing queries, and coordinate with internal teams to maintain cash flow and minimize aged debt.

The role requires hands-on SAP ERP/SAP S/4HANA experience, excellent communication skills, and the ability to collaborate with offshore accounts and cross-functional partners.

Qualifikationen

• Strong collections and accounts receivable experience, preferably in telecom or large enterprises.
• Hands-on experience with SAP ERP and SAP S/4HANA.
• Understanding of account clearing, cash application, reconciliation and customer account management.
• Experience managing complex, high-value customer accounts.
• Excellent verbal and written communication skills.
• Ability to work with offshore customers and cross-functional teams.
• Strong analytical, problem-solving and stakeholder management skills.

Aufgaben

• Manage collections activities across dealer and special purpose accounts.
• Handle offshore customer accounts and maintain stakeholder relationships.
• Perform account reconciliations, cash clearing and allocation.
• Resolve payment disputes and collection issues promptly.
• Collaborate with major accounts to ensure timely collection and maintenance.
• Monitor aged debt and support cash collection targets.
• Improve collection performance and account accuracy with internal teams.
• Proficiencies in MS Excel and PowerPoint.

Kenntnisse

Collections experience

SAP ERP

SAP S/4HANA

Account management

Communication skills

Cross-functional collaboration

Analytical skills

Tools

MS Excel

PowerPoint

Jobbeschreibung

Singtel KL Shared Services Centre seeks a Collection Executive to manage customer accounts, drive timely payments and sustain strong relationships. You will engage with customers, resolve billing queries, and coordinate with internal teams to maintain cash flow and minimize aged debt.

The role requires hands-on SAP ERP/SAP S/4HANA experience, excellent communication skills, and the ability to collaborate with offshore accounts and cross-functional partners.