Strategic Business Analyst - Digital & Analytics

AIA Company Limited; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

AIA Digital+ is seeking a capable Business Analyst to ensure software meets specified standards and end-user requirements. You will assist in delivering IT solutions and revamps to support business initiatives, and engage in requirement discovery, analysis and documentation.

Responsibilities include coordinating SIT/UAT, clarifying requirements with developers and testing teams, and maintaining system documentation. CRM and insurance domain experience is a plus for this role in Malaysia.

Qualifications

• 3–5 years of experience as a Business Analyst.
• Experience with user requirement gathering.
• Experience with SIT and UAT support.
• Requirement clarification with developers and testing teams.
• CRM and insurance domain experience is a plus.

Responsibilities

• Assist on delivery of IT solutions / process revamp to support various business initiatives
• Involve in discovering workshop to understand the user requirement, process flow, user journey, etc
• Perform requirements analysis, documents requirements, and revises existing system logic, business processes and workflows as necessary
• Identify business needs and define actions to improve the operation of an IT system
• Create and update system documentation
• Manage internal stakeholders to drive SIT / UAT
• Document requirements, evaluate scenarios, and execute changes needed to respond to requirements
• Identify test scenarios, develop test scripts, and create expected results for use in test cycles
• Analyse test outcomes to ensure proper management and remediation of identified defects

Skills

Business analysis

Change facilitation

Analytical thinking

Cross-functional teamwork

Delivery under time pressure

Interpersonal communication

Tools

CRM

Job description

AIA Digital+ is seeking a capable Business Analyst to ensure software meets specified standards and end-user requirements. You will assist in delivering IT solutions and revamps to support business initiatives, and engage in requirement discovery, analysis and documentation.

Responsibilities include coordinating SIT/UAT, clarifying requirements with developers and testing teams, and maintaining system documentation. CRM and insurance domain experience is a plus for this role in Malaysia.