Store Supervisor - Supermarket Ops & Team Leader

GL Commerce; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

GL Commerce in Malaysia seeks a Supervisor / Assistant Supervisor (Supermarket) to oversee daily store operations, staff training, and customer service excellence.

You will manage inventory, ensure store cleanliness and safety, and enforce company policies while reporting on performance. English and BM are essential; Mandarin/Cantonese is a plus. Fresh grads welcome and 1+ year experience is preferred.

Qualifications

• Language: Must haves are English & BM (Mandarin & Cantonese will be an added advantage).
• Preferably with at least 1 year of working experience in any industry but fresh grads are also welcomed to apply.

Responsibilities

• Staff Management - Supervising, training, and guiding employees to meet performance and company standards.
• Daily Operations - Ensuring the store runs efficiently, from opening and closing procedures to managing tasks and meeting deadlines.
• Inventory Control - Monitoring stock levels, ordering merchandise and ensuring accurate inventory.
• Customer Service - Handling customer inquiries and ensuring excellent service and customer satisfaction.
• Store Maintenance - Maintaining cleanliness, safety, and overall good order within the store or warehouse.
• Policy Adherence - Ensuring all operations and employee activities comply with company policies and procedures.
• Reporting - Completing necessary reports on daily and weekly basis and providing feedback and

Skills

English & BM

Job description

GL Commerce in Malaysia seeks a Supervisor / Assistant Supervisor (Supermarket) to oversee daily store operations, staff training, and customer service excellence.

You will manage inventory, ensure store cleanliness and safety, and enforce company policies while reporting on performance. English and BM are essential; Mandarin/Cantonese is a plus. Fresh grads welcome and 1+ year experience is preferred.