Store Operations Leader — Customer Experience & Growth

Segi Fresh; Sepang; On-site; MYR 39,000 - 61,000; Full time

Job summary

Jora Malaysia in Sepang is seeking an Assistant Store Manager to oversee daily store operations and ensure efficiency in line with company standards. You will manage a productive workforce, drive sales, and coordinate marketing efforts to hit targets.

The role requires at least 3 years in a similar position, strong leadership, and excellent communication. You will ensure compliance, inventory control, and safe, clean storefronts.

Qualifications

• Proven experience as an Assistant Store Manager or in a similar role for 3 years and above.
• Strong leadership and organizational skills.
• Excellent problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in operational procedures and inventory management.
• Knowledge of marketing and promotional strategies.
• Ability to motivate and train staff.
• Understanding of government regulations and compliance.

Responsibilities

• Manage store operations and support marketing efforts
• Improve store profitability by controlling costs and inventory
• Track sales and use local marketing to meet targets
• Create a positive workplace for excellent customer service
• Build and maintain a productive workforce through hiring and training
• Oversee maintenance, facilities, and IT systems
• Ensure store safety, cleanliness, and product display comply with company policy
• Follow cash handling procedures, including for cashiers and CIT
• Handle daily and monthly administrative tasks, including ordering and inventory
• Manage store licenses and legal compliance with government authorities

Skills

Leadership

Organizational skills

Problem-solving

Communication

Interpersonal skills

Inventory management

Marketing knowledge

Staff training

Compliance awareness

Education

SPM or above

Job description

Jora Malaysia in Sepang is seeking an Assistant Store Manager to oversee daily store operations and ensure efficiency in line with company standards. You will manage a productive workforce, drive sales, and coordinate marketing efforts to hit targets.

The role requires at least 3 years in a similar position, strong leadership, and excellent communication. You will ensure compliance, inventory control, and safe, clean storefronts.