Store Manager

Speciality; Butterworth; On-site; MYR 56,000 - 89,000; Full time

Job summary

LEGIT is seeking a Store Manager to oversee daily store operations in Malaysia. You will lead and motivate sales teams, implement store strategies, manage expenses, train staff, and ensure an engaging shopping experience through product knowledge, stock availability, housekeeping, and upholding our visual standards.

The role requires 3–5 years retail experience, strong communication, and a proactive approach to minimize losses and maximize profitability.

Qualifications

• Minimum 3–5 years retail experience as Assistant Manager/Supervisor.
• Computer literate with basic till/POS operations.

Responsibilities

• Recruit, train, supervise and appraise staff.
• Manage budgets (P&L, payroll) and daily administration.
• Oversee pricing, stock control and merchandising.
• Ensure excellent customer service and store presentation.
• Protect stock and maintain safety and health standards.

Skills

Leadership

Retail experience

Communication skills

Stock management

VM understanding

Education

Grade 12

Retail/business qualification advantageous

Tools

Computer literacy

Job description

LEGIT is seeking to employ a Store Manager who will be responsible for day-to-day activities. The Store Manager is responsible for overseeing the daily operations of the store making sure it runs smoothly and effectively.

Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses, training new staff, also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.

Qualifications

• Grade 12
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience

• Three to five years retail experience as an Assistant Manager/Supervisor.
• Computer Literate
• Good communication skill.
• Outstanding customer care skills, the ability to interact and communicate with customers
• Accurate and efficient till operation skills
• A high standard of work on the sales floor, dedication in maintaining
• Quality standards/housekeeping standards, willingness to take initiative if a job needs to be done
• Very good record of attendance and punctuality
• Willingness to consistently apply Company values and Company policies and procedures in all aspects of your work
• Good understanding of company VM strategy in terms of stock intensity and SKU availability
• Good planning, delegation skills and the ability to lead a team
• High stress tolerance
• Ability to work trading hours of the shopping center
• Understand the receiving procedure
• Ability to maintain the stockroom's layout and specification

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff
• Managing budgets (P&L, Payroll)
• Maintaining statistical and financial records (Daily, weekly and monthly administration)
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping
• Inventory Management (Stock Management)
• Ensure The Base equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Base daily/weekly/monthly sales targets
• Produce a The Base specific action plan to minimize stock loss