Stock & Customer Experience Supervisor

GT Mart Sdn Bhd; Petaling Jaya; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

Attractive salary & bonus

Medical/Dental/Optical claim

18 days public holidays in Selangor

Company uniform provided

Job summary

GT MART Sdn Bhd is hiring for a store associate to ensure accurate stock during loading and unloading, while delivering excellent customer service. The role involves stock counting, maintaining store standards and daily operations of the outlet, and compiling reports for management.

You will recognize sales opportunities with customers and upsell or cross-sell products to maximize revenue. The position requires a minimum SPM or equivalent, fluency in Bahasa Malaysia and English, and willingness

Qualifications

• Greet and assist customers with product queries.
• Maintain accurate stock counts and shelving.
• Ensure store standards and outlet daily operations.
• Compile sales and stock reports for management.
• Identify sales opportunities and upsell/cross-sell products.
• Perform ad-hoc tasks as required.

Responsibilities

• Stock accuracy during loading/unloading.
• Provide high level of customer service.
• Count and reconcile stock; maintain store standards.
• Prepare and submit reports to management.
• Identify upsell opportunities to increase sales.
• Perform other ad-hoc tasks as needed.

Skills

Customer service

Upselling

Stock counting

Store operations

Teamwork

Bahasa Malaysia

English

Education

SPM or equivalent

Tools

POS system

Job description

GT MART Sdn Bhd is hiring for a store associate to ensure accurate stock during loading and unloading, while delivering excellent customer service. The role involves stock counting, maintaining store standards and daily operations of the outlet, and compiling reports for management.

You will recognize sales opportunities with customers and upsell or cross-sell products to maximize revenue. The position requires a minimum SPM or equivalent, fluency in Bahasa Malaysia and English, and willingness