SSC Operations Excellence & Process Improvement Lead

Asia Recruit (Permanent, Contract, & Executive Recruitment); Petaling Jaya; On-site; MYR 111,600 - 167,400; Full time

Job summary

A logistics and supply chain solutions provider is seeking a SSC Process Improvement & Operation Excellence Manager to enhance operational effectiveness and oversee daily service delivery. Responsibilities include developing new work practices, ensuring quality standards, and coordinating business operations. The ideal candidate holds a degree in Business Administration and has relevant experience in managing outsourced operations. This role offers an opportunity in a professional environment in Petaling Jaya, Malaysia.

Qualifications

• Relevant experience in coordinating, leading and/or managing shared service operations.
• Ability to oversee operations and service delivery to meet standards.
• Strong relationship-building skills with stakeholders.

Responsibilities

• Develop and execute work practices to improve effectiveness.
• Set quality standards and ensure compliance with procedures.
• Coordinate business operations to achieve objectives.
• Oversee daily operations and service delivery.

Skills

Strategic Vision

Leadership

Engaging and Empowering

Education

Degree in Business Administration or related field

Job description

A logistics and supply chain solutions provider is seeking a SSC Process Improvement & Operation Excellence Manager to enhance operational effectiveness and oversee daily service delivery. Responsibilities include developing new work practices, ensuring quality standards, and coordinating business operations. The ideal candidate holds a degree in Business Administration and has relevant experience in managing outsourced operations. This role offers an opportunity in a professional environment in Petaling Jaya, Malaysia.