Sr Medical Representative

PERSOL; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

Jora Malaysia is seeking a results-driven medical/pharmaceutical sales professional to cover a defined Klang Valley territory. You will identify target doctors, plan calls, and maintain detailed customer records using CRM systems.

The role requires strong communication, relationship-building, and the ability to handle objections with poise. Travel within Klang Valley is expected to support doctor visits, with ongoing training to keep up-to-date on products and disease areas.

Qualifications

• Bachelor's Degree in Life Sciences or related field.
• 2+ years of medical/pharmaceutical sales experience.
• Strong communication and relationship-building skills.
• Self-motivated and target-driven.
• Willing to travel within Klang Valley for doctor visits.

Responsibilities

• Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
• Identify target customers and physician profiling within the territory while maintaining and analyzing customer records.
• Conduct sales interviews, pre-call planning, and develop a self-analytical approach to improve on each call.
• Manage objections and escalate sensitive queries as needed.
• Maintain records in reporting systems within required timescales.
• Utilize CRM systems to keep records updated and report daily calls.
• Organize and conduct group events to optimize business within regulations.
• Keep manager informed about competitor activities and market changes.
• Maintain up-to-date sales/medical knowledge of specialty and disease areas per customer profile.

Skills

Communication

Relationship-building

Self-motivated

Target-driven

Travel willingness

Education

Bachelor's Degree in Life Sciences

Tools

CRM systems

Electronic Territory Management System

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
• Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
• Successfully manage objections and/or issues raised, escalating more sensitive or complex queries.
• Maintain records in the reporting systems within the required timescales.
• Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls
• Organize and conduct group events to optimize business while complying with relevant country legislation.
• Keep Line Manager informed about changes in competitor activities and other market changes.
• Maintain an up-to-date sales / technical knowledge of specialty and disease areas and relevant publications as per customer profile.
• Keep all Company equipment safe and in a good state of repair.
• Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
• Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
• Successfully complete career development courses and additional training as required by the customer.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Life Sciences or a related field
• 2+ years of medical/pharmaceutical sales experience
• Strong communication and relationship-building skills
• Self-motivated and target-driven
• Willing to travel within Klang Valley for doctor visits