Sr Engineer, IT

Micron Technology, Inc.; Batu Kawan; On-site; MYR 67,000 - 134,000; Full time

Job summary

Micron Technology, Inc. in Batu Kawan, Penang, Malaysia, is seeking an L2 Infrastructure Operations professional focused on Windows and Unix server environments with a heavy emphasis on automation and hybrid cloud.

The role requires support across incident, change, and problem management, plus DR readiness and capacity planning. The candidate will work with SME Level 3 to improve security, availability, and reliability, while building automation for health checks and proactive monitoring.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Experience in Windows Server and Linux/Unix administration.
• Scripting knowledge in PowerShell and Python.
• Exposure to virtualization (VMware, OpenShift) and databases.

Responsibilities

• Provide L2 support for server, DB operations in Windows and Unix.
• Participate in major incidents and adhere to SLAs.
• Develop automation for health checks and monitoring.
• Support capacity planning and DR drills.

Skills

Windows Server

Unix/Linux

PowerShell

Python

Java

Education

Bachelor’s degree in Computer Science or related field

Tools

VMware

OpenShift

Cisco UCS

HPE ProLiant

SQL Server

Job description

Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.In this role, your primary focus will be to support Infrastructure Level 2 Operations with primary focus on Windows and Unix Server technologies and methodologies, which will have a heavy emphasis on automation and a hybrid cloud environment, while maintaining operational excellence in multiple world class Data Center environments.Job Responsibility:Provide L2 support in incident, request, change and problem management related to server and DB operations in Windows and Unix operating systems.Provide L2 support and participate in Major incidents.Ensure SLA for incidents and service requests are met with high quality of work.Ensure KPIs, such as breach case target, MTTR and escalation target is met.Install and upgrade firmware for hardware and operating systems, apply patches and implement changes when required.Diagnose and solve OS/hardware errors ensuring high availability of MFG systems.Monitor server performance proactively and perform analysis of cases to prevent recurring issues.Enhance monitoring/alerting to reduce noise and recurrences.Develop processes and operation procedures related to server operations.Create and manage reports, visualizations, and dashboards related to windows/unix operations.Perform capacity planning and participate in Disaster Recovery drills.Work with Subject Matter experts (Level 3) for improvement projects to ensure security, availability, performance, interoperability and reliability of Micron’s core computing resources.Build/maintain automation for system health checks and routine maintenance.Leverage Artificial Intelligence (AI) technologies to enhance business processes, including developing and implementing AI-driven solutions to improve efficiency, accuracy, and operating as a culture vanguard towards infusing AI into everyday work.Requirement:Bachelor’s or Master’s degree Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.Academic know-how or internship experiences in the infrastructure domain of IT (Microsoft Windows 2019, 2016 and RHEL operating systems, Microsoft SQL and Oracle) and virtualization technologies!Desire to learn hardware and virtualization technologies like Cisco UCS, HPE ProLiant, VMware, Nutanix, OpenShift and CitrixCertifications from Microsoft, VMWare, Citrix and Cisco and familiarity with scripting languages will be an added advantageKnowledge in programming and scripting languages such as Java, PowerShell and Python is preferred!Effective oral and written communication skillsFlexible to work on 12 hours shift.About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron and Crucial brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contact [e-mail] Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.