Sr Engineer, IT

micron; George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

Micron Technology, Inc. seeks an L2 Infrastructure Operations specialist focused on Windows/Unix servers, automation, and a hybrid cloud approach. You will manage incidents, changes, and problems while driving automation, capacity planning, and DR exercises.

The role emphasizes collaboration with Level-3 experts, firmware upgrades, and proactive monitoring to ensure high availability of Micron’s core computing resources.

Qualifications

• Bachelor’s or Master’s degree in CS/EE/CE/IS or related fields.
• Academic know-how or internship in IT infrastructure and virtualization technologies.
• Interest in hardware and virtualization vendors like Cisco, HPE, VMware, Nutanix, OpenShift and Citrix.
• Certifications from Microsoft, VMware, Citrix and Cisco are a plus.
• Programming/scripting knowledge: Java, PowerShell, Python.

Responsibilities

• Provide L2 support for incident, request, change and problem management for Windows/Unix servers.
• Participate in Major incidents and ensure SLA targets are met.
• Install/upgrade firmware and apply patches; perform routine maintenance.
• Develop reports, dashboards and monitoring for server operations.
• Create automation and AI-driven improvements for system health and efficiency.
• Collaborate with Level-3 SMEs on security, reliability and performance initiatives.
• Perform capacity planning and participate in Disaster Recovery drills.

Skills

Infrastructure IT

Virtualization

Cisco UCS

HPE ProLiant

VMware

Nutanix

OpenShift

Citrix

Java

PowerShell

Python

Communication

12-hour shift

Microsoft Certification

VMware Certification

Citrix Certification

Cisco Certification

Education

Bachelor’s or Master’s degree in Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields

Tools

Oracle

SQL Server

Windows Server 2019

Windows Server 2016

RHEL

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

In this role, your primary focus will be to support Infrastructure Level 2 Operations with primary focus on Windows and Unix Server technologies and methodologies, which will have a heavy emphasis on automation and a hybrid cloud environment, while maintaining operational excellence in multiple world class Data Center environments.

Job Responsibility:

• ProvideL2supportin incident,request, changeandproblemmanagementrelated to server and DB operations in Windows and Unixoperating systems.

• Provide L2 support and participate in Major incidents.

• EnsureSLA for incidents and service requests are met with high quality of work.

• Ensure KPIs,such asbreach case target, MTTR and escalation target is met.

• Install and upgrade firmware for hardware and operating systems, apply patches andimplement changes when required.

• Diagnose and solve OS/hardware errors ensuring high availability of MFG systems.

• Monitor server performance proactivelyand perform analysis of cases to prevent recurring issues.

• Enhance monitoring/alerting to reduce noise and recurrences.

• Develop processes and operation procedures related to server operations.

• Create and manage reports, visualizations, and dashboards related to windows/unix operations.

• Perform capacity planning and participate in DisasterRecovery drills.

• Work with Subject Matter experts (Level 3) for improvement projects to ensure security, availability, performance, interoperability and reliability of Micron’s core computing resources.

• Build/maintain automation for system health checks and routine maintenance.

• Leverage Artificial Intelligence (AI) technologies to enhance business processes, including developing and implementing AI-driven solutions to improve efficiency, accuracy, and operating as a culture vanguard towards infusing AI into everyday work.

Requirement:

• Bachelor’sor Master’sdegree Computer Science, Electrical & Electronics/Computer/SoftwareEngineering, Information Systems or relatedfields.

• Academic know-how or internship experiences in the infrastructure domain of IT (Microsoft Windows 2019, 2016 and RHEL operating systems, Microsoft SQL and Oracle) and virtualizationtechnologies!

• Desire to learn hardware and virtualization technologies like Cisco UCS, HPE ProLiant, VMware, Nutanix, OpenShift andCitrix

• Certifications from Microsoft, VMWare, Citrix and Cisco and familiarity with scripting languages will be an added advantage

• Knowledge in programmingand scriptinglanguages such as Java,PowerShelland Pythonis preferred!

• Effective oral and writtencommunicationskills

• Flexible to work on 12 hours shift.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.