Specialist, Technical Sales (Advisor)

Concentrix; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Concentrix in Malaysia is seeking a Specialist, Technical Sales (Advisor) to generate new business and grow existing accounts. You will assess customer needs, provide technical solutions, and present product capabilities while building strong relationships with stakeholders at multiple levels.

Attend customer meetings, conduct sales presentations, and deliver technical training to support sales goals. This full-time role is based at KL Sentral and requires fluent English.

Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Job description

Job Title: Specialist, Technical Sales (Advisor)

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements: English

Time Type: Full time

About Concentrix

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

Concentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more

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