Specialist, Strategic Sourcing - Data Center Operations

NTT DATA SERVICES MALAYSIA SDN. BHD.; Malaysia; Remote; MYR 120,000 - 180,000; Full time

Job summary

NTT DATA SERVICES MALAYSIA SDN. BHD. is seeking a Specialist, Strategic Sourcing for Data Center Operations in a remote role based in Kuala Lumpur, Malaysia.

You will manage procurement activities supporting data center operations, evaluate suppliers, analyze total cost of ownership, and negotiate contracts to ensure uptime and reliability. The role involves cross‑functional collaboration with data center operations, facilities, and finance teams, along with supporting global programs and site

Qualifications

• Bachelor’s degree in SCM or related field.
• CPSM and ITIL certifications preferred.
• 5–7 years in data center sourcing/procurement.
• Experience with vendor management and contract negotiations.

Responsibilities

• Identify, qualify, and onboard suppliers for data center operations and facilities services.
• Analyze spend and supplier performance to identify cost savings and better TCO.
• Negotiate pricing and terms balancing cost with reliability and risk.
• Collaborate with data center operations, facilities, and finance teams.

Skills

Negotiation

Supplier management

Data center ops

Education

Bachelors in SCM

CPSM

ITIL

Job description

Specialist, Strategic Sourcing - Data Center Operations

We are currently seeking a Specialist, Strategic Sourcing - Data Center Operations to join our team in Remote, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Summary

The Specialist, Sourcing for Data Center Operations is responsible for managing procurement activities that support day‑to‑day data center operations, facilities services, and critical infrastructure. This role includes supplier evaluation, cost and total cost of ownership analysis, contract negotiation, and compliance with organizational standards, while also supporting global sourcing programs and contributing to long‑term strategy development to improve operational consistency, resilience, and cost effectiveness across regions.

Supplier Management

• Identify, qualify, and onboard suppliers that support data center operations, including facilities services, infrastructure components, and operational support.
• Monitor supplier performance, service quality, and compliance while maintaining strong, collaborative relationships.
• Resolve supplier performance issues and enforce adherence to SLAs to protect uptime and operational continuity.

Cost & Data Analysis

• Analyze spend and supplier performance data to identify cost savings opportunities and improve total cost of ownership.
• Prepare sourcing updates, performance summaries, and reporting for management and operational stakeholders.
• Use standard procurement and business tools to track spend, supplier compliance, and operational commitments.

Contract Negotiation

• Negotiate pricing, commercial terms, and service conditions that balance cost savings with operational risk and service reliability.
• Ensure agreements align with company policies, governance standards, and regulatory requirements applicable to data‑center operations.

Cross‑Functional Collaboration

• Partner closely with data center operations, facilities, and finance teams to align sourcing strategies with operational priorities and service needs.
• Support global programs, site expansions, and operational lifecycle initiatives by ensuring suppliers and contracts are aligned to long‑term operational and cost objectives.

KNOWLEDGE & ATTRIBUTES

• Strong understanding of data center operational environments, including critical infrastructure, operating standards, and processes that ensure reliability, safety, and service continuity. Knowledge of sourcing and procurement processes supporting data center operations, including vendor performance, service continuity, and operational risk management. Demonstrated ability to manage and communicate effectively with cross‑functional stakeholders, including data center operations, facilities, finance, and external service providers, ensuring alignment on priorities, timelines, and operational outcomes in mission‑critical environments. Strong negotiation skills focused on achieving fair commercial outcomes that drive cost savings and improved total cost of ownership, while protecting operational continuity, service levels, and delivery commitments in mission‑critical environments.

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
• Preferred Certifications: CPSM, ITIL, or data center-related certifications.

REQUIRED EXPERIENCE

• 5 - 7 years of experience in sourcing or procurement roles aligned to data center operations, including facilities, maintenance, and operational service delivery. Experience with vendor management and contract negotiations.
• Familiarity with industry standards for data center operations.

PHYSICAL REQUIREMENTS

• Regularly moves equipment and other hardware up to 25 lbs.
• Frequently move about inside and outside of data center / facility
• Remain stationary for long periods of time.
• Ascend / Descend a ladder and perform duties atop a raised platform.
• Position self in small spaces.
• Operate computer, peripherals, and other office equipment.

Work conditions & other requirements

• Follow Malaysia working hours; however, occasional flexibility may be required to connect with the European Team Lead later in the day.
• Exposure to varying temperatures and loud noises.
• Exposure to outdoor weather conditions.
• Travel required 10% of time (Some travel across APAC will be required, including visits to Data Center sites and engagement with Operations teams in Thailand, Singapore, Indonesia, and Malaysia).
• Perform work from a remote location with stable internet connection.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.