Specialist, AI & Automation Developer

U Mobile Sdn Bhd; Kuala Lumpur; Vor Ort; MYR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Comprehensive medical, dental, optical

Insurance benefits

Flexi working hours

Staff line & device subsidy

Smart casual attire

Parental leave

Zusammenfassung

U Mobile Sdn Bhd is seeking a technically adept professional to bridge business needs and automated solutions. You will conduct workflow discovery, scope initiatives, and configure AI-driven automation with low-code tools, ensuring clear handoffs to engineering teams.

You will work with cross-functional stakeholders, mapping requirements, and recommending the right mix of automation, AI-assisted, or manual approaches. A background in business analysis or operations is valued.

Qualifikationen

• Bachelor's degree or equivalent practical experience in CS/IS/Engineering or a related field.
• 2–4 years of work experience, with at least 1 year hands-on in AI or automation building (LLM APIs, AI agent configuration, etc.).
• Experience gathering requirements or mapping processes is preferred.
• Strong communication skills and ability to work with cross-functional, non-technical stakeholders.

Aufgaben

• Run discovery on smaller-scope workstreams with the business owner.
• Build and configure AI-driven automation, including AI agents and low-code orchestration.
• Document feasibility, build decisions, and handoff requirements clearly to technical teams.

Kenntnisse

AI & Automation

Stakeholder communication

Low-code platforms

Ausbildung

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

REST APIs

Webhooks

LLM APIs

Low-code platforms

Jobbeschreibung

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

This role bridges business needs and technical execution by conducting workflow discovery, scoping and recommending appropriate automation solutions (ranging from manual to AI-driven), and building configurations or documentation that seamlessly hand off to technical teams.

The Day-To-Day Activities

• Runs discovery on smaller-scope or well-bounded workstreams directly with the relevant business owner.
• Builds and configures AI-driven automation — AI agent cofiguration, LLM-based workflow steps, low-code orchestration.
• Map out what's actually needed before building anything, documenting what's feasible and what isnt.
• Recommends the right treatment for each initiaitve (automate / AI-assist / manual) ,work closely with the Senior role, reviewing before commitment on anything ambiguous or cross-functional
• Documents both discovery findings and build decisions clearly enough that that Tech could pick it up without a rebuild

About You

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 2–4 years of work experience, including at least 1 year hands-on with AI or automation building — LLM APIs, AI agent configuration, or similar.
• Preferred but mandatory for candidate with experience with requirements-gathering or process mapping (ie.background in business analysis, product, operations, or consulting all count) comfortable running a stakeholder conversation without a script.
• Great communication skills and able to work directly with cross-functional and non-technical stakeholders.
• Working knowledge of REST APIs, webhooks, WABA concepts, and comfort with at least one low-code platform.