Spare parts management specialist

Private Advertiser; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Job summary

Private Advertiser is seeking a logistics professional to handle routine spare parts requirements for customers and maintenance engineers, and to track end-to-end fulfillment and transportation of spare parts. The role focuses on asset security, internal controls, and compliance with KCPs, CT, and SACA, while coordinating international logistics and telecom product knowledge.

You will operate the order fulfillment system, communicate with customers in English, and ensure timely delivery and

Qualifications

• Be familiar with spare parts order fulfillment, warehousing and logistics management processes.
• General understanding of telecom products and basics of international logistics and trade.
• Knowledge of spare parts asset security management and internal controls.

Responsibilities

• Handle routine spare parts requirements of customers and maintenance engineers, and track end-to-end fulfillment.
• Manage spare parts assets and ensure compliant delivery, including KCPs, CT, and SACA policies.
• Implement logistics management mechanisms and cost control, and arrange resources for optimal delivery cost.
• Track replenishment orders according to safety stock; ensure warehouse receipts and data entry in the system.
• Create return/repair applications, track outbound shipments of the LSP, and close orders after returns or repairs.
• For repairs, track return of goods to the warehouse and close orders in the system.

Skills

Spare parts order fulfillment

Warehousing & logistics management

Customer communication in English

Asset security & internal controls

Tools

Order fulfillment system

Job description

Handle the routine spare parts requirements of customers and maintenance engineers, and track spare parts order fulfillment and transportation from end to end, ensuring timely delivery of spare parts.

Count and manage spare parts assets, and implement compliance management such as KCPs, CT, and SACA, as well as cyber security and privacy protection policies, ensuring compliant delivery of spare parts.

Implement the spare parts logistics management operation mechanism and logistics cost control mechanism, and efficiently arrange logistics resources, ensuring the optimal delivery cost.

Track replenishment orders according to the safety stock instruction in the spare parts plan to ensure timely goods arrival, and make sure that the warehouse puts the physical goods in storage and records their data in the system in a timely manner.

Create a return/repair application in the system based on the planned return/repair instruction, track the physical goods packaging and shipment of the LSP, and promptly perform the outbound operation in the system. For repair services, track the return of physical goods to the warehouse, and close orders in the system.

Job Requirements:

Knowledge: Be familiar with the processes of spare parts order fulfillment, and warehousing and logistics management, have a general understanding of the basics of telecom products, and have a good command of the basic knowledge of international logistics and trade, spare parts asset security management, and spare parts quality and internal controls.

Skills: Be able to operate the order fulfillment system, master asset security and internal control compliance management skills, and be able to communicate with customers directly in English.

Abilities: Spare parts order fulfillment, handling of customer and LSP problems, and spare parts asset security management.

Preferrably one year of experience in spare parts order fulfillment, and warehousing and logistics management, or at least one year of experience in communications equipment maintenance.