Southeast Asia E-commerce Director （Amazon）

Reolink; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Reolink is seeking an experienced E-commerce Operations Specialist to manage our cross-border storefronts across Australia, Europe, and the US. You will optimize product listings, conduct keyword research, and drive promotional campaigns to grow traffic and sales.

The role requires hands-on experience with major platforms (Amazon, Shopee, Lazada), strong analytics, and meticulous attention to detail to ensure policy compliance and smooth order fulfillment across markets.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years hands-on e-commerce platform experience.
• Solid understanding of platform policies such as Amazon, Shopee, Lazada, etc.
• Cross-border e-commerce (B2C) experience is advantageous for AU/EU/US markets.
• Strong analytical skills to interpret sales data and optimize performance.
• Detail-oriented, responsible, and able to work independently in a fast-paced environment.

Responsibilities

• Manage and maintain the company’s e-commerce storefronts across multiple platforms, focusing on Australia and Europe & US markets.
• Upload product listings with high-quality titles, descriptions, and item specifics, aligned with target market preferences.
• Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates.
• Plan and execute promotional strategies tailored to target markets to drive traffic and sales growth.
• Monitor and process customer orders while coordinating fulfillment to meet platform-specific performance standards.
• Track and analyze sales performance, traffic, and conversion data across platforms, provide actionable insights and optimize pricing strategies.
• Ensure full compliance with each platform's policies to safeguard account health and business continuity.

Skills

E-commerce platform experience

Platform policies knowledge

Cross-border e-commerce

Analytical skills

Attention to detail

Independent worker

Education

Bachelor’s degree in any field

Job description

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Job Responsibilities

• 1. Manage and maintain the company’s e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Australia and Europe & US markets.
• 2. Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences.
• 3. Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates across different platform algorithms.
• 4. Plan and execute promotional strategies (e.g., discounts, campaigns, ads, sponsored listings) tailored to target markets to drive traffic and sales growth.
• 5. Monitor and process customer orders while coordinating fulfillment to meet platform-specific performance standards.
• 6. Track and analyze sales performance, traffic, and conversion data across platforms, provide actionable insights and continuously optimize product and pricing strategies.
• 7. Ensure full compliance with each platform's policies, guidelines, and best practices to safeguard account health and business continuity.

Qualifications

• 1. Bachelor’s degree in any field.
• 2. Minimum 5 year of hands-on experience in any e-commerce platform.
• 3. Solid understanding of platform policies such as Amazon, Shopee, Lazada, etc.
• 4. Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US markets.
• 5. Strong analytical skills with the ability to interpret sales data and optimize performance.
• 6. Detail-oriented, responsible, and able to work independently in a fast‑paced environment.