Website Operations Manager

Reolink; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Reolink in Kuala Lumpur seeks an experienced E-commerce Manager to oversee our online storefronts across Shopify and other platforms. You will write and optimize product listings, conduct keyword research, and drive performance to boost visibility and sales.

Applicants should have 5+ years in e-commerce, strong knowledge of platform policies, and the ability to analyze sales data to improve conversions. Based in Kuala Lumpur, you will collaborate with cross-functional teams to grow cross-border

Qualifications

• Strong analytical skills and ability to interpret sales data.
• Detail-oriented, responsible, and capable of working independently in a fast-paced environment.
• Bachelor's degree in any field is required.

Responsibilities

• Manage and maintain the companys e-commerce storefronts across multiple platforms, focusing on Shopify.
• Upload product listings with optimized titles, descriptions, and item specifics.
• Conduct keyword research and listing optimization to improve visibility and conversions.
• Plan and execute promotional strategies (discounts, campaigns, ads) for target markets to drive traffic and sales.
• Monitor and process customer orders and coordinate fulfillment to meet platform standards.
• Track sales performance, traffic, and conversion data; provide actionable insights to optimize strategies.
• Ensure compliance with each platforms policies and guidelines to safeguard account health.

Skills

Analytical skills

Detail-oriented

Independent

Education

Bachelor's degree

Tools

Shopify

Amazon policy knowledge

Shopee policy knowledge

Lazada policy knowledge

Job description

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.

Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Job Responsibilities

• Manage and maintain the company's e-commerce storefronts across multiple platforms, ensuring smooth daily operations and optimal store performance, with a focus on the Shopify.
• Upload product listings across platforms, including writing and optimizing high-quality titles, descriptions, and item specifics, aligned with target market preferences.
• Conduct keyword research and listing optimization to improve product visibility, search ranking, and conversion rates across different platform algorithms.
• Plan and execute promotional strategies (e.g., discounts, campaigns, ads, sponsored listings) tailored to target markets to drive traffic and sales growth.
• Monitor and process customer orders while coordinating fulfillment to meet platform-specific performance standards.
• Track and analyze sales performance, traffic, and conversion data across platforms, provide actionable insights and continuously optimize product and pricing strategies.
• Ensure full compliance with each platform's policies, guidelines, and best practices to safeguard account health and business continuity.

Qualifications

• Bachelor's degree in any field.
• Minimum 5 year of hands-on experience in any e-commerce platform.
• Solid understanding of platform policies such as Amazon, Shopee, Lazada，Shopify, etc.
• Proven experience in cross-border e-commerce (B2C) is an advantage, particularly for the Australia and Europe & US markets.
• Strong analytical skills with the ability to interpret sales data and optimize performance.
• Detail-oriented, responsible, and able to work independently in a fast-paced environment.