E-Commerce Specialist (Website)

Reolink; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Reolink in Kuala Lumpur is seeking a data-savvy sales operations professional to own weekly and monthly sales data, executing plans to drive growth and target attainment. You will analyze traffic and conversions using GA4 and FineBI, surface anomalies, and recommend optimizations to improve performance.

You will configure regional discounts, align MSRP with price notices, and oversee campaigns, site merchandising, and inventory activities while collaborating with internal stakeholders on

Qualifications

• Bachelor's degree in any field.
• Experience with e-commerce platforms (Shopee, Lazada, Amazon) preferred.
• Knowledge of product upload rules and transaction workflows.
• Ability to drive traffic and sales expansion on B2C platforms.
• Strong attention to detail in a fast-paced environment.
• Excellent communication and collaboration skills.
• Understanding of platform policies and dispute resolution.

Responsibilities

• Own export, storage, and basic analysis of weekly and monthly sales data.
• Drive annual, quarterly, monthly, and weekly sales plans through execution.
• Use GA4 and FineBI to analyze traffic, conversions, landing pages, user paths.
• Configure regional discounts per promo rules, keep MSRP in sync, and check compliance.
• Coordinate Tier-B/C campaigns to hit target metrics and site merchandising goals.
• Plan SKU launches and delistings; manage inventory ledger updates.
• Support brand localization and coordinate with cross-functional teams.

Skills

Bachelor's degree

E-commerce platforms

Product upload rules

Transaction workflows

Sales expansion tactics

Platform policies

B2C marketing

Attention to detail

Communication skills

Team collaboration

Education

Bachelor's degree

Tools

GA4

FineBI

Job description

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Key Responsibilities:

Sales Data & Reporting: You will own the export, storage, and basic analysis of weekly and monthly sales data, promptly flagging any anomalies to the Lead to support target achievement and continuous business growth.

Sales Plan Execution: You will drive annual, quarterly, monthly, and weekly sales plans and action plans through to full on-the-ground execution.

Traffic & User Analytics: You will use GA4 and FineBI alongside supporting user-analysis tools to analyze traffic, conversions, landing pages, and user paths in order to surface anomalies and deliver optimization recommendations.

Pricing & Promotion Compliance: You will configure regional and country discounts based on the promotional rules set by the Lead, draft promo plans for approval, keep MSRP pricing synchronized with price-change notices, and run regular MSRP and compliance-display checks.

Campaigns & Site Merchandising: You will coordinate the execution of Tier-B/C campaigns to hit target metrics, lead Tier-Non-S page planning, and proactively identify website product-feature anomalies.

Product, SKU & Inventory: You will plan SKU launches and delistings to streamline the portfolio, adjust category workflows according to category planning, and manage shipping, expediting, stocking, and inventory ledger updates.

Cross-Functional Collaboration: You will support brand localization projects and actively coordinate with internal stakeholders across departments.

Qualifications:

Bachelor’s degree or higher in any field. Relevant experience in e-commerce platforms (e.g., Shopee, Lazada, Amazon) is preferred.

Understanding of product upload rules, transaction workflows, and sales expansion tactics.

Thorough understanding of platform policies, ability to resolve disputes and safeguard company interests.

Expertise in e-commerce B2C operations, skilled in driving traffic, with strong marketing sense and strategy.

Great attention to detail, strong sense of responsibility, and the ability to adapt to a fast-paced work environment.

Strong communication skills and a collaborative team spirit.

During the recruitment process, we collect and process personal data to assess your suitability for employment. This may include your name, phone number, email address, CV/resume, educational background, work experience, interview records, assessment results, references, and, where permitted by law, information obtained through background checks.

We collect most of this information directly from you through your application, interviews, assessments, correspondence, and recruitment platforms. We may also obtain relevant information from referees, recruitment agencies, background screening providers, or other lawful sources.
We implement appropriate technical and organisational security measures to protect your personal data. We retain candidate personal data only for as long as necessary for the recruitment process, applicable legal requirements, dispute resolution, and recordkeeping obligations. Thereafter, your data will be securely deleted or anonymized.