Solutions Presales Specialist

Enfrasys Group; Petaling Jaya; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider in Petaling Jaya, Malaysia is seeking an experienced consultant with extensive knowledge in Microsoft technologies. This role involves supporting business development by recommending optimal solutions and managing the sales bid process. The ideal candidate should possess a Diploma or higher, with at least five years’ experience in Microsoft and related industries such as Azure and Cybersecurity. Strong communication skills and the ability to manage IT projects effectively are essential.

Qualifications

• Minimum five years of experience in Microsoft and related industries.
• Experience in infrastructure environments, such as data centers and Active Directory.
• Strong communication skills and ability to manage IT projects.

Responsibilities

• Support business development team with client challenges.
• Recommend solutions to ensure optimum utilization of products.
• Keep clients informed about IT plans and resource allocation.
• Establish partnerships with technology teams for integrated solutions.
• Provide technical training and information to the sales team.
• Manage sales bid process including RFI's & RFP's.

Skills

Microsoft 365

Azure

Cybersecurity

IT project delivery

Proposal writing

Communication skills

Education

Diploma, Degree or Master's degree

Job description

Essential Duties and Responsibilities:

• Support the business development team in the qualification, and analysis to determine solutions to clients' challenges.
• Assess and understand client’s business or operational goals and recommend solutions that ensures optimum utilization of products and services.
• Keep clients informed about the comprehensive IT plan, which involves cost‑effective allocation of resources to both existing and new technologies.
• Help establish partnerships with cross‑functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies.
• Create technical solutions, collaborate with Microsoft/ Solution Principle/ Partner to understand potential changes and user behaviors on relevant products, and coordinate with solutions partners for comprehensive solution delivery and support.
• Develop a deep understanding of product functionality and technology, proactively explore new Microsoft technologies and third‑party components for innovative service offerings, compare and recommend advantageous solutions to clients, and pursue certification for the assigned learning/technology track.
• Provide technical training/sharing and sufficient information to the sales team.
• Managing the sales bid process by responding to RFI's & RFP's and Compliance Sheet.

Work Experience Requirements:

• Diploma, Degree or master's degree required.
• Minimum five (5) years of experience in Microsoft and related industries (e.g., Microsoft 365, Azure, Cybersecurity).
• Experience in infrastructure environments (e.g., On‑premises data centers/infrastructure, Active Directory, Exchange Server, DNS, Virtualization, etc.).
• Strong verbal and written communication skills, experience in IT project delivery/management, Microsoft and related certifications, ability to work under pressure, and an affinity for both sales and technology functions.
• Experienced consultant skilled in proposal and tender writing, with a demonstrated ability to effectively communicate complex information to diverse stakeholders.
• Capable of independent work and completing assignments within given parameters and accepted practices.