Solutions Presales Specialist

Enfrasys Group; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Enfrasys Group is seeking an experienced IT consultant to support the business development team in qualifying client challenges and defining effective technology solutions.

The role requires deep knowledge of Microsoft ecosystems (365, Azure, cybersecurity) and on-prem infrastructure (AD, Exchange, DNS, virtualization). You will collaborate with cross-functional teams and drive proposal development while advancing partner relations.

Qualifications

• Diploma/degree/master required in IT or related field.
• Five+ years experience in Microsoft ecosystems (365, Azure, cybersecurity).
• Experience with on-prem infrastructure (AD, Exchange, DNS, virtualization).
• Strong written and verbal communication; capable of tender/proposal writing.
• Ability to manage IT projects and deliver under pressure.

Responsibilities

• Assist the business development team in qualification and analysis to determine solutions for clients.
• Assess client goals and recommend solutions for optimum product use.
• Inform clients about comprehensive IT plans and cost-effective resource allocation.
• Coordinate with cross-functional teams to integrate technology, operations and requirements.
• Create technical solutions and coordinate with Microsoft/partners for delivery.
• Pursue learning tracks and certifications for assigned technologies.
• Provide technical training to the sales team.
• Manage RFI/RFP responses and compliance sheets.

Skills

Communication skills

IT project delivery/management

Sales and technology blend

Working under pressure

Independent work

Proposal and tender writing

Education

Diploma

Bachelor's degree

Master's degree

Tools

Microsoft 365

Azure

Active Directory

Exchange Server

DNS

Virtualization

Cybersecurity

Job description

Essential Duties and Responsibilities:

• Support the business development team in the qualification, and analysis to determine solutions to clients' challenges.
• Assess and understand client's business or operational goals and recommend solutions that ensures optimum utilization of products and services.
• Keep clients informed about the comprehensive IT plan, which involves cost-effective allocation of resources to both existing and new technologies.
• Help establish partnerships with cross-functional technology and design teams to integrate technology, operations, and solution requirements into solution strategies.
• Create technical solutions, collaborate with Microsoft/ Solution Principle/ Partner to understand potential changes and user behaviors on relevant products, and coordinate with solutions partners for comprehensive solution delivery and support.
• Develop a deep understanding of product functionality and technology, proactively explore new Microsoft technologies and third-party components for innovative service offerings, compare and recommend advantageous solutions to clients, and pursue certification for the assigned learning/technology track.
• Provide technical training/sharing and sufficient information to the sales team.
• Managing the sales bid process by responding to RFI's &RFP's and Compliance Sheet.

Work Experience Requirements:

• Diploma, Degree or master's degree required.
• Minimum five (5) years of experience in Microsoft and related industries (e.g., Microsoft 365, Azure, Cybersecurity).
• Experience in infrastructure environments (e.g., On-premises data centers/infrastructure, Active Directory, Exchange Server, DNS, Virtualization, etc.).
• Strong verbal and written communication skills, experience in IT project delivery/management, Microsoft and related certifications, ability to work under pressure, and an affinity for both sales and technology functions.
• Experienced consultant skilled in proposal and tender writing, with a demonstrated ability to effectively communicate complex information to diverse stakeholders.
• Capable of independent work and completing assignments within given parameters and accepted practices.