Solutions Analyst, APAC

Hellmann Worldwide Logistics; George Town; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global logistics company is seeking a qualified System Solutions Analyst to join its APAC Regional Digital Transformation & Innovation Team. In this role, you will work on system integration and automation solutions while collaborating with cross-functional teams. The ideal candidate has a Bachelor's degree in IT Management or Business Process Management and at least 5 years of relevant experience. Proficiency in Microsoft Office 365, Power Apps, RPA systems, and programming languages is essential to successfully manage innovative projects and solve business challenges.

Qualifications

• 5 years’ experience in a solution position and project management.
• Experience in the Freight Forwarding industry preferred.
• Knowledge of Cargowise One system is an asset.

Responsibilities

• Liaise with Business Process Management Team to develop solutions.
• Lead the design and rollout of System Integration and RPA solutions.
• Collaborate with the Implementation team for effective user adoption.

Skills

Project Management

Analytical Skills

Communication

Problem Solving

Organizational Skills

Education

Bachelor's degree in IT Management or Business Process Management

Tools

Microsoft Office 365

Power Apps

RPA Systems

Python

EDI Protocols

SQL

Job description

Full time

1mo ago, from Hellman Worldwide Logistics

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.

The System Solutions Analyst is part of the APAC Regional Digital Transformation & Innovation Team. He helps the company in delivering its program to transform the business and process with solutions on System Integration, Robotics Process Automation and other AI tools. The System Solutions Analyst collaborates with developers, solutions teams, product teams and operation super-users to design and rollout innovative solution, ensuring successful adoption of the modern workspace.

Main Responsibilities

• Liaise with Business Process Management Team to develop solutions to resolve end-user and business pain-points.
• Lead the design and rollout of the System Integration and RPA solutions according to the best practice.
• Integration of various Transport Management System components and other solutions.
• Collaborate with the Implementation team and system owners in designing the roll-out and change management plan of solutions that will ensure effective user adoption.
• Keep abreast of industry best practices and policies and develop a collaborative network with technology companies.

Core Competencies

• Manage multiple projects and deadlines simultaneously.
• Able to adapt and respond to changing priorities and be a proactive communicator in the dynamic work environment.
• Strong analytical ability in anticipating potential problems and take initiative towards solving them.
• Exhibit excellent organizational analytical skills.
• Work independently and in teams.
• Exhibit an affinity towards both process-oriented and customer-focused structures.
• Communicate with all levels of team members, with different cultures and backgrounds.
• Possess presentation skills required to translate technical solutions to non-technical staff.

Required Experience and Qualifications

• Bachelor degree of IT Management or Business Process Management.
• 5 years’ experience in a solution position and project management are required.
• Extensive in Microsoft office 365 / Power Apps, RPA systems, Python, EDI protocol (XML, EDIFACT, X12, ANSI etc), API, Macros, SQL.
• A background in Freight Forwarding industry and experience in Cargowise One system is an asset.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!