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AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. seeks a Solutions Engineer/Manager in the 3PL sector to design and coordinate end-to-end bespoke logistics solutions for customers, lead bids, and balance service requirements with cost-to-serve.
You will engage with customers and internal stakeholders through workshops, presentations and technical proposals, and maintain design standards and tools across the region. This role demands strong analytical skills and advanced software proficiency.
The Solutions Engineer/Manager is responsible for designing and coordinating development of end-to-end bespoke logistics solutions for customers. You will lead solution development for complex bids, balancing service requirements, cost-to-serve and operation feasibility. You are also expected to support customer engagement and key internal stakeholders through workshops, presentations and technical proposals. You will create and maintain design standards, templates and tools across the region, ensuring consistency across solutions while adapting to local constraints.
Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
Analyse customer requirements and support Q&A sessions
Design and propose warehousing solutions according to customer needs
Evaluate resources, MHE, investments, EDI, automation and innovation opportunities
Provide cost analysis and rates using cost model
Build RFQ technical proposal and present the solution to customer
Work closely with Project Management Team for solutions handover upon project award
Support in solutions adjustment during project implementation phase if needed
Support Business Development team to create up-to-date commercial packages showcasing Company's expertise and know-how
Support re-engineering projects in the regions if needed
At least 3-5 years of relevant experience
Strong analytical and modelling skills
Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project
Advanced in AutoCAD
Ability to work across multiple countries and cultures
Comfortable with data analytical and customer facing role
Commercial sense and results-oriented