SME Relationship Manager - Penang

CIMB BANK BERHAD; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

CIMB Bank Berhad in Kuala Lumpur seeks an experienced Senior Executive, Sales for Business Deposits to drive deposits growth through branch-led marketing, telemarketing, and SME targeting. You will cross-sell loans, wealth solutions, deposits, and cards while contributing to marketing campaigns and lead generation.

The role requires strong banking product knowledge, excellent English and BM communication, and a willingness to travel.

Qualifications

• Bachelor's degree or higher in business, finance, or related field.
• Proven sales experience in financial services (insurance, unit trust).
• Excellent communication skills in English and Bahasa Malaysia; additional languages a plus.
• Proven ability to write credit proposals in English.

Responsibilities

• Drive marketing, solicitation, and retention of business deposits at branches for SME clients.
• Cross-sell banking products and services (loans, wealth, deposits, cards).
• Contribute to marketing campaigns to promote products and services.
• Maximize reach, product visibility, and customer experience.

Skills

Sales in financial services

Communication (English BM)

Willing to travel

Lead generation

Education

Bachelor's Degree in Business/Finance/related field

Job description

• Drive the marketing, solicitation, and retention of business deposits at branches, leveraging telemarketing and lead generation to target Small Medium Enterprise clients.
• Engage actively in cross-selling a range of the bank's products and services, including business loans, wealth management solutions, structured deposits, credit cards, and more.
• Contribute to dynamic marketing campaigns and activities to effectively promote our products and services.
• Maximize customer reach, product visibility, and operational efficiency to deliver an exceptional customer experience.
• Cultivate and nurture long-term business relationships with Business Deposits clients.
• Generate valuable leads and referrals for other sales teams or departments, expanding opportunities beyond the immediate scope.

Job Requirements

• Bachelor's Degree in Business, Finance, or a related field, with at least 3 years of relevant experience
• Strong expertise in Sales within Financial Services (e.g., insurance, unit trust), preferably at the Senior Executive level
• Excellent communication skills in English and BM; additional language proficiency is a plus
• Proven ability to write compelling credit proposals in English
• In-depth knowledge of banking products and services, with strong interpersonal skills to engage across all levels
• Highly motivated, sales driven and willing to travel