Personal Banker - Selangor

Maybank; Selangor; On-site; MYR 120,000 - 240,000; Full time

Job summary

Maybank seeks a results-driven Relationship Manager to grow deposits and client services across banking segments. You will build trusted advisor relationships, tailor financial solutions, and collaborate with product teams to expand treasury, cash management, lending and wealth services.

The ideal candidate holds a Bachelor's or Master’s in Banking/Finance, with 4+ years in relationship management or sales within banking, and fluency in English.

Qualifications

• Bachelor's or Master's degree in Banking/Finance or related field.
• 4+ years of relationship management or business development experience in banking.
• Thorough knowledge of applicable policies and procedures.
• Strong analytical and problem-solving abilities.
• Advanced level of English proficiency in writing and speaking.
• Extensive network in the business community and market awareness.

Responsibilities

• Developing and maintaining strong relationships with clients, providing excellent customer service.
• Understanding client needs and providing solutions that fulfill those needs.
• Serving as a trusted advisor, offering guidance on financial products and services.
• Identifying new business opportunities with existing and potential clients.
• Supporting growth across deposits, depository services, treasury, cash management, lending and profitability.
• Reporting on high-risk clients and ECDD actions as required.
• Supporting marketing and business development strategies, pricing, and cross-selling.

Skills

Relationship management

Business development

Analytical skills

Problem solving

Education

Bachelor's or Master's in Banking/Finance

Job description

• Developing and maintaining strong relationships with clients, providing excellent customer service
• Understanding client needs and providing solutions that can fulfill the client needs
• Serving as a trusted advisor to clients, offering expert guidance on financial products and service
• Proactively identifying new business opportunities with existing and potential clients
• Supporting the management of all activities for the growth of primarily deposits, depository client services, treasury, cash management services and sales, small business, mortgages, private banking and profitability, sound lending and superior customer service.
• Responsible to provide the consistent reporting of High-Risk customers and ECDD actions taken
• Facilitating the development and enhancements of the bank’s suite of products and capabilities to more effectively and comprehensively serve future customers of the bank
• Supporting the marketing and business development strategies, which emphasize new business, customer retention, effective pricing and the cross-selling of the bank’s suite of financial products and services

Job Requirements

• Holding a Bachelor’s or preferably a Master's degree in Banking/Finance or equivalent in related field.
• At least have 4 more years of relationship management and/or business development experience in banking or sales-related field.
• Thorough knowledge of applicable policies and procedures.
• Well-developed analytical and problem-solving skills.
• Advanced level of English proficiency in both writing and speaking skills.
• Wide network of contacts in business community and is up to date with changing business trends and needs.