SME Relationship Manager – Loans & Growth

Maybank; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maybank is seeking a dedicated SME Loan Sourcing professional in Malaysia's Penang region to source new SME customers and manage lending exposure up to RM20m.

You will drive portfolio growth, participate in campaigns, cross-sell insurance and commercial cards, perform KYC and credit analysis, and ensure timely processing and strong customer relationships. This role emphasizes building rapport with branches, stakeholders, and local communities to support revenue growth.

Responsibilities

• Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
• To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
• Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
• Drive and generate fee based income from cross selling activities on Insurance and Commercial Cards through product bundling.
• Conducting Know-Your-Customer (KYC), due diligence on market & credit analysis and adhere to asset quality parameter at all time.
• Responsible and ensure quality processing of loan applications is within stipulated Turnaround Time (TAT).
• Foster positive relationship with customer and initiate regular customer visitation to establish better rapport.
• Continuously establish and enhance relationship with the local communities in/within the business areas.

Job description

Maybank is seeking a dedicated SME Loan Sourcing professional in Malaysia's Penang region to source new SME customers and manage lending exposure up to RM20m.

You will drive portfolio growth, participate in campaigns, cross-sell insurance and commercial cards, perform KYC and credit analysis, and ensure timely processing and strong customer relationships. This role emphasizes building rapport with branches, stakeholders, and local communities to support revenue growth.