SITE PROJECT MANAGER

IT PORTLINK SDN. BHD.; Klang City, Port Klang; On-site; MYR 120,000 - 160,000; Full time

Job summary

IT PORTLINK SDN. BHD. is seeking a Site Project Manager to ensure system logic aligns with port and logistics workflows. You will conduct on-site investigations, shadow users, and distill functional requirements while liaising between end-users and the R&D team for technical direction.

You will manage on-site resources, oversee project progress, and lead on-site verification, troubleshooting, and training to ensure a smooth product launch.

Qualifications

• Experience delivering on-site implementations in ports/logistics.
• Ability to bridge business logic with IT system design.
• Strong communication to explore hidden customer needs.

Responsibilities

• Ensure system logic aligns with port and logistics workflows at the site.
• Conduct on-site investigations and shadow users to distill functional requirements.
• Act as liaison between end-users and the R&D team for technical directions.
• Manage on-site resources and monitor project progress to ensure timely completion.
• Prepare site-specific docs like SOPs and workflow diagrams.
• Lead on-site verification, troubleshoot issues, and support product launch and training.
• Coordinate with China-based partners on project execution and technical matters.

Skills

On-site communication

Analytical skills

Problem solving

Detail-oriented

Proactive

Education

Bachelor's degree

Job description

The Site Project Manager is responsible for ensuring system logic aligns with operational workflows of port and logistics, including yard operations and gate logistics. You will conduct on-site investigations and shadow users' daily operations to collect and distil functional requirements. You will act as a key liaison between end-users and the technical R&D team, manage on-site resources, and oversee project progress to ensure timely completion. You will lead on-site functional verification, troubleshoot initial system issues, and ensure smooth product launch and user training.

Key responsibilities

Familiar with the operational workflows of port and logistics (yard operations, and gate logistics) to ensure system logic aligns with site reality.

Responsible for conducting on-site investigations, shadowing users' daily operations to deeply collect and distil functional requirements.

Conducting on-site technical exchanges, acting as a key liaison between the end-users and the technical R&D team.

Overall grasp the project progress, manage on-site resources, and assist in completing the project on time.

Preparation of site-specific documents such as workflow diagrams, standard operating procedures (SOPs), and user manuals.

Lead on-site functional verification, troubleshooting initial system issues, and ensuring smooth product launch and user training.

Coordinate and liaise with China-based partners regarding project execution and technical matters.

About you

Bachelor's degree or above, with at least 3-5 years of experience in on-site implementation or solution delivery within ports/logistics industries.

Familiar with similar logistics systems, with a conceptual understanding of software-hardware integration (e.g., how systems trigger automated equipment).

Strong on-site communication skills, good at exploring hidden customer needs and translating them into clear logic for system design.

Strong analytical skills to bridge the gap between complex terminal business logic and IT system architecture.

Strong sense of responsibility, resilient in challenging site environments, and excellent problem-solving skills.

Proactive, detail-oriented, and able to withstand work pressure.

Mandarin speaking

is required as the role will liaise closely with our China-based partner/company.