Site engineer

Pacton Technologies Sdn Bhd; Petaling Jaya; Presencial; MYR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Pacton Technologies Sdn Bhd in Malaysia is seeking a proactive Site Engineer to oversee equipment installation, commissioning, maintenance, troubleshooting, and after-sales technical support for aquaculture automation and IoT systems.

You will work onsite at customer locations, coordinate with technicians and contractors, and ensure compliance with safety standards and project schedules while delivering reliable technical service and documentation.

Formación

• Bachelor's degree in engineering or related technical discipline.
• Fresh graduates welcome; strong practical skills.
• 1–3 years' experience in installation, maintenance, servicing or troubleshooting; low voltage wiring competency bonus.

Responsabilidades

• Carry out on-site installation, configuration, testing, and commissioning of aquaculture automation and monitoring systems.
• Supervise and coordinate technicians, subcontractors, and external installers during installation activities.
• Ensure proper installation of electrical control panels, sensors, motors, cameras, networking equipment and other devices.
• Conduct site surveys, assess installation requirements, and prepare tools, materials, and equipment.
• Perform system testing and handover to customers with verified functionality.
• Maintain records and ensure compliance with safety and project schedules.
• Provide after-sales support, on-site and remote assistance, and preventive/corrective maintenance.
• Diagnose equipment failures, identify root causes, and implement corrective actions.

Conocimientos

Mechanical install

Electrical install

Reading drawings

Networking basics

IoT/Automation

Diagnostics tools

MS Office reporting

Educación

Bachelor of Engineering

Herramientas

Multimeters

Diagnostic equipment

Descripción del empleo

Site Engineer – Installation & After-Sales Technical Support

Department: Engineering / Technical Services
Position: Site Engineer
Reports To: Project Manager
Employment Type: Full-Time
Location: Malaysia (with domestic and occasional overseas travel)

Role Objective: To ensure all deployed systems are installed correctly, maintained effectively, and supported professionally throughout their operational lifecycle, while minimizing system downtime and improving customer satisfaction.

1. Job Summary

We are seeking a proactive and hands‑on Site Engineer to oversee equipment installation, commissioning, maintenance, troubleshooting, and after‑sales technical support for our aquaculture automation and IoT systems.

The successful candidate will be responsible for ensuring that systems are properly installed, tested, and maintained at customer sites. This role requires strong practical engineering skills, problem‑solving abilities, and the capability to work independently while coordinating with the engineering team, contractors, and customers.

2. Key Responsibilities

Carry out on‑site installation, configuration, testing, and commissioning of aquaculture automation and monitoring systems.

Supervise and coordinate technicians, subcontractors, and external installers during installation activities.

Ensure proper installation of electrical control panels, sensors, motors, cameras, networking equipment, and other associated devices.

Conduct site surveys, assess installation requirements, and prepare necessary tools, materials, and equipment.

Perform system functionality testing and verification before customer handover.

Ensure all installation activities comply with engineering specifications, safety requirements, and project schedules.

Provide technical support and after‑sales services to customers, including on‑site and remote assistance.

Carry out preventive and corrective maintenance on installed equipment and systems.

Diagnose equipment failures, identify root causes, and implement temporary appropriate corrective actions.

Attend to customer technical complaints and service requests in a timely and professional manner.

Monitor equipment performance and recommend improvements to enhance reliability and operational efficiency.

Maintain accurate service records, maintenance schedules, and equipment history.

C. Troubleshooting & Technical Support

Troubleshoot electrical, mechanical, electronic, and basic networking issues involving installed systems.

Diagnose faults involving motors, pumps, sensors, power supplies, control panels, communication devices, and IoT equipment.

Perform basic network troubleshooting, including LAN, Wi‑Fi, routers, IP configuration, and internet connectivity.

Work closely with the R&D and engineering teams to identify recurring technical issues and implement permanent solutions.

Conduct equipment repairs, replacement, calibration, and system reconfiguration when required.

Escalate complex technical issues to the Project Manager with proper diagnostic findings.

D. Technical Documentation & Reporting

Prepare installation reports, commissioning checklists, service reports, and troubleshooting records.

Maintain updated equipment documentation, wiring diagrams, installation layouts, and as‑built records.

Document technical issues, root‑cause analysis, corrective actions, and recommendations.

Track installation progress, outstanding issues, and service completion status.

Provide regular updates to the Project Manager on site activities, project progress, and customer issues.

E. Site Coordination & Customer Support

Act as the primary technical contact for customers during installation and after‑sales service activities.

Coordinate site activities, equipment delivery, manpower, and installation schedules.

Provide basic technical training and operational guidance to customers.

Ensure professional communication and maintain good working relationships with customers and contractors.

Support site inspections, technical demonstrations, and system upgrades when required.

3. Job Requirements

Educational Qualifications

Bachelor of Engineering in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Electronics Engineering, or related technical disciplines.

Fresh graduates with strong practical skills are encouraged to apply.

Candidates with 1–3 years of relevant experience in installation, maintenance, servicing, or troubleshooting will have an advantage. Having low voltage wiring or electrician competency is a bonus.

Technical Skills

Basic understanding of mechanical and electrical equipment installation.

Ability to read and interpret engineering drawings, electrical wiring diagrams, and equipment manuals.

Basic knowledge of electrical circuits, power supplies, motors, relays, and control systems.

Familiarity with networking fundamentals such as IP addressing, LAN, Wi‑Fi, and routers.

Experience with IoT devices, automation systems, sensors, or industrial equipment is an added advantage.

Ability to use common engineering tools, multimeters, and diagnostic equipment.

Proficient in Microsoft Office for technical reporting and documentation.

4. Personal Attributes

Strong hands‑on technical ability with good troubleshooting and analytical skills.

Able to work independently with minimal supervision.

Responsible, disciplined, and committed to completing assigned tasks.

Willing to perform hands‑on installation and field servicing work.

Good communication and interpersonal skills when dealing with customers.

Able to adapt to challenging and unpredictable site conditions and resolve unexpected technical challenges.

Willing to travel frequently to project sites, including outstation assignments and occasional overseas work.

Possess a valid Malaysian driving licence, D class minimum.

5. Working Conditions

Combination of office‑based technical preparation and field‑based installation and servicing.

Regular travel to aquaculture farms and facilities, and customer sites.

Exposure to outdoor environments, including hot, wet, humid, and coastal conditions.

Occasional work outside normal office hours may be required for urgent troubleshooting or commissioning activities.