Senior Field Service Engineer – Food Processing Automation

Zohorecruit; Petaling Jaya; Hybrid; MYR 180,000 - 240,000; Full time

Job summary

Zohorecruit is seeking a Senior Field Service Engineer for a Malaysian client in Petaling Jaya. The role blends hands-on mechanical/electrical troubleshooting with Tier-2/3 centralized technical helpdesk support across APAC.

Phase 1 focuses on on-site machine mastery, followed by regional technical escalation duties from the hub. Expect 60%–70% travel and regular field deployments with engineering mentorship.

Qualifications

• Diploma or Bachelor’s in Mechatronics, Mechanical, Electrical & Electronics, Automation or related field.
• Minimum of 5+ years of hands-on machinery servicing and field service experience.
• Direct exposure to industrial machinery, food processing equipment, or high-speed packaging is essential.
• Strong ability to read electrical schematics, mechanical drawings, and pneumatic diagrams; PLC troubleshooting experience (Siemens/Allen-Bradley/Omron).
• Candidates should be in their mid-30s for balanced leadership progression.

Responsibilities

• Lead Helpdesk and remote diagnostics as the frontline technical anchor for regional plants.
• Coordinate and perform regional commissioning, complex line overhauls, preventive maintenance, and training for client teams.
• Travel 60–70% in APAC for deployments, with on-site weeks lasting 3–4+ weeks.
• Provide spare parts guidance and retrofit advisory to client maintenance leads.
• Mentor junior engineers and report to Regional Service Manager.

Skills

Field service engineering

Automated machinery

Troubleshooting

Electrical & PLC

Reading schematics

Sensor calibration

Remote diagnostics

Training delivery

SLA governance

Regional support

Education

Diploma/Bachelor in Mechatronics or related

5+ years hands-on experience

Tools

Siemens PLC

Allen-Bradley PLC

Omron PLC

Electrical schematics

Job description

Zohorecruit is seeking a Senior Field Service Engineer for a Malaysian client in Petaling Jaya. The role blends hands-on mechanical/electrical troubleshooting with Tier-2/3 centralized technical helpdesk support across APAC.

Phase 1 focuses on on-site machine mastery, followed by regional technical escalation duties from the hub. Expect 60%–70% travel and regular field deployments with engineering mentorship.