Shop Assistant

South Asia Hardware; Malaysia; On-site; MYR 20,000 - 33,000; Full time

Job summary

SOUTH ASIA HARDWARE & MACHINERY SDN BHD is hiring a Shop Assistant (Junior Executive level) in Johor Bahru, Malaysia. You will handle receiving and organizing shipments, assist customers, manage promotions, and perform price checks as part of a busy retail team.

The role requires 1 year of experience, ability to stand for long periods, and familiarity with POS systems and pricing equipment. On-site work in Johor with a strong focus on customer service and accuracy.

Qualifications

• Experience in retail sales preferred.
• Ability to stand for extended periods.
• Familiar with labeling and pricing equipment and POS systems.
• Able to work in a fast-paced environment.
• Good organisational and communication skills.
• Excellent customer service and attention to detail.

Responsibilities

• Receiving, processing, and organising shipments and deliveries.
• Restocking items and maintaining a tidy sales floor.
• Assist customers in locating items.
• Inform customers of promotions to drive sales.
• Perform price audits and correct discrepancies.
• End-of-day cleaning duties and shop maintenance.
• Address customer complaints professionally.
• Process payments using POS system.
• Maintain in-depth knowledge of store items to provide advice.

Skills

Retail sales

Customer service

POS operation

Pricing & labeling

Communication

Organisational skills

Education

Higher Secondary/STPM/"A" Level/Pre-U

Professional Certificate

Diploma/Advanced/Higher/Graduate Diploma

Tools

POS software

Job description

SOUTH ASIA HARDWARE & MACHINERY SDN BHD
1, Jalan Kepong,
Taman Johor,
81200 Johor Bahru,
Johor, Malaysia.
[phone]
(MR WONG)
[phone]
(MR DANIEL)
[phone] (MS EMA)
[phone] (MS YEONG)
sales@southasia
hardware.com.my
BRANCH
1, Jalan Kepong,
Taman Johor,
81200 Johor Bahru,
Johor, Malaysia.

Shop Assistant

Position Level: Junior Executive

Qualification:

• Higher Secondary/STPM/"A" Level/Pre-U
• Professional Certificate
• Diploma/Advanced/Higher/Graduate Diploma

Employment Type: Full-Time

Responsibilities:

• Receiving, processing, and organising shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organised according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

HP: 012 780 3639

Job Location: Johor

Years of Experience: 1

Age Range of Candidate: -

Monthly Salary: -

Requirements:

• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organisational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.

[phone] (MR WONG)
[phone] (MR DANIEL)
[phone] (MS EMA)
[phone] (MS YEONG)