Shift Lead: Flexible Hours, High-Energy Team Leadership

Nando's Chickenland Malaysia Sdn Bhd; Selangor; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Sabbatical Leave (For Full-Time only)

Outpatient & Inpatient

Flexi Working Hours

Nando's Meal Card (Restaurant Managemt

Multiple Leaves

Staff Discount

Career Development

Job summary

Nando’s Chickenland Malaysia Sdn Bhd is seeking a Restaurant Supervisor/Shift Leader to support management in running smooth shifts and delivering memorable customer experiences. You’ll lead a team, uphold brand standards, and contribute to a clean, safe, and efficient operation.

Key responsibilities include supervising shifts, coaching team members, and maintaining high service and food-quality standards while supporting local marketing activities and cost control efforts.

Qualifications

• Positive and enthusiastic with a sunshine smile.
• Proactive, independent, and a strong team player.
• Attention to detail and strong planning skills.
• Results-driven and solution-oriented.
• Confident in coaching and leading team members.
• Excellent customer service and communication skills.
• Able to multi-task and stay calm under pressure.
• Takes pride in delivering quality work.

Responsibilities

• Confidently run and manage restaurant shifts.
• Lead, support, and motivate your team to deliver excellent customer experiences.
• Maintain high operational standards in alignment with Nando’s brand and values.
• Grow sales by running efficient shifts and delivering operational excellence.
• Monitor health, safety and food quality standards (HACCP, Halal, REX, etc.).
• Deliver The Nando’s Experience through warm, professional service.
• Support cost control by managing labour, waste, and gross profit effectively.

Skills

Positive attitude

Team leadership

Excellent customer service

English & Bahasa Malaysia

Multitasking under pressure

Coaching and development

Job description

Nando’s Chickenland Malaysia Sdn Bhd is seeking a Restaurant Supervisor/Shift Leader to support management in running smooth shifts and delivering memorable customer experiences. You’ll lead a team, uphold brand standards, and contribute to a clean, safe, and efficient operation.

Key responsibilities include supervising shifts, coaching team members, and maintaining high service and food-quality standards while supporting local marketing activities and cost control efforts.