Restaurant Shift Leader: Inspire Teams, Delight Guests

Nando's Chickenland Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Sabbatical Leave (Full-Time)

Outpatient & Inpatient

Flexi Working Hours

Nando's Meal Card

Multiple Leaves

Staff Discount

Career Development

Job summary

Nando's Chickenland Malaysia Sdn Bhd is seeking a proactive Shift Leader to support management in running smooth shifts and delivering memorable customer experiences. You will model leadership, uphold brand standards, and coach team members to perform at a high level.

Responsibilities include running front- and back-of-house tasks, maintaining food quality and safety, and contributing to labour and waste control. The role emphasizes restaurant-wide engagement and brand-aligned service.

Qualifications

• Experience in supervising restaurant shifts and leading a team.
• Ability to coach and develop team members.
• Proficient in English and Bahasa Malaysia.
• HACCP/food safety awareness and compliance.

Responsibilities

• Run and manage restaurant shifts with confidence.
• Lead, support and motivate the team to deliver excellent customer experiences.
• Maintain high operational standards aligned with Nando’s brand and values.
• Support cost control by managing labour, waste, and gross profit.

Skills

Leadership

Teamwork

Communication

Multitasking

Customer service

Bilingual EN/BM

Attention to detail

Job description

Nando's Chickenland Malaysia Sdn Bhd is seeking a proactive Shift Leader to support management in running smooth shifts and delivering memorable customer experiences. You will model leadership, uphold brand standards, and coach team members to perform at a high level.

Responsibilities include running front- and back-of-house tasks, maintaining food quality and safety, and contributing to labour and waste control. The role emphasizes restaurant-wide engagement and brand-aligned service.